Bellman
Pyramid Hotel Group
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you! Overview Bellman Greeting guests and offering assistance with luggage Transporting luggage to guest rooms Informing guests of hotel amenities and services Maintaining a clean and orderly work area Assisting with special requests and needs of guests, such as arranging transportation or making restaurant reservations Providing security for guests and facilities through patrols of the premises2 Opening doors, moving furniture, and carrying luggage for guests upon request2 Registering guests upon arrival at the hotel and checking them out when they leave2 Directing guests to their rooms and answering any questions they may have about the hotel’s facilities and services2 This position requires working a flexible schedule of day and/or evening shifts including weekends and public holidays and is also on call from time-to-time. The applicant must meet the minimum requirements and must be able to speak, read, write and understand English, which is the primary language in the workplace. Benefits: health Insurance, Pension, Vacation & Sick Leave as required by the Cayman Islands Law. Qualifications Applicant must have at least 3 years experience in a similar position; this is an asset but not mandatory Applicant must have good communication skills and an outgoing personality. Must possess strong knowledge of Grand Cayman. The ability to lift heavy objects is a must. Must be friendly and courteous Must possess the aptitude to learn and upsell all other hotel products to our guest Opening the door of the car for the guest in a professional manner at the main entrance of the hotel and assisting to unload the luggage if any. Extend warm welcome and appreciation to every guest / patron and any customer approaching by greeting Having wealth of knowledge in relating to hotel products, events and promotion, playing the role of salesmanship by doing their effort to sell the hotel at each customer contact, to maximize the hotel revenue. Being responsible for the cleanliness of the counter and the surrounding environment. Distributing the newspaper to long staying guest and departments concerned Maintain professional image while on duty with well grooming hygiene and prescribed uniform. Perform other duties being assigned by the Bell Captain, Assistant Manager, Front Office Manager or other concerned
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