Prague, Czechia
7 days ago
Bellman

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

There’s a certain magic in the air here that flows effortlessly through Old Town Square, onto Charles Bridge, over the Vltava and all the way up the tallest spires of Prague Castle – and that’s just what you can see from Four Seasons Hotel Prague. Centuries of wonder fill our walls, letting you trace the history of the city from the Baroque era to the neoclassical to modern day. Four Seasons Hotel Prague has a unique location, consists of three historical buildings connected to a new construction, has 157 rooms including 19 suites.

We are a human brand.  We are a culture brand. We are Four Seasons.

Four Seasons Hotel Prague is looking for a Bellman to join our team.

About the role:

Bellman is an integral part of the Front Office Team whose main objective is to ensure our guests are well looked after from the start.

What You will do:

Greets all guests passing through the lobby and offers them assistance in all aspects, engaging with them in order to personalize their experience. Also encourages his team to do the same.Responds to all guest requests in an accurate and timely manner making recommendations based on an insightful local knowledge and hotel practices.Maintains smooth and efficient run of daily operations in respective areas.Transports luggage to the guest room for arrivals and transports luggage for departing guests to the hotel entrance or into the storage room.During the night shifts ensures correct posting of parking, deliveries and porterage charges.

What You will bring:

Previous Bellman work experience in 5* is preferredExcellent personal presentation and interpersonal skillsAttention to detail and ability to multi taskExcellent communication skills and command of the English language. Ability to communicate in Czech language.Ability to stand for 8 hours per shift and the ability to lift and push at least 25kg.Has a guest centric attitude, warm welcoming smile and be knowledgeable about the local area.Flexibility in terms of scheduling and the ability to work all shifts, weekends and holidays.Driving license and ability to drive and park all types of cars.

What We offer:

Competitive remunerationExcellent Training and Development opportunitiesDiscover the world with attractive employee rates at Four Seasons Hotels worldwideComplimentary Employee Meals and laundry/dry cleaningEmployee benefit cafeteria system

For more than 60 years, diversity, inclusion and belonging have been part of our cultural network in the Four Seasons and underline how we do business every day.

Our guests and employees come from all parts of the world so we ensure each of them are welcomed, understood and feel at home with us. Our employees are the key to our success.

FS Prague People value a culture of unique personal contribution and strive for the excellence. We value an open and transparent communication and working in psychological safe environment. We enjoy the common goal to make us always better and stronger. And we love to have a fun together.

This job requires applicants to have current work authorization in the country of Czech Republic.

This position is offered for a defined period of time of 12 months with a possibility of extension to unlimited contract based on your performance. Your trial period will be 3 months.

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