What will I be doing?
As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet and escort arriving and departing guests to and from their accommodations
\n\n\nRetrieve and transport guest luggage
\n\n\nInspect guest rooms and acquaint guests with these rooms and their features
\n\n\nRespond to guest inquiries and requests in a timely, friendly and efficient manner
\n\n\nOrganize and store luggage, as needed, according to guidelines
\n\n\nEnsure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
\n\n\nEnsure messages and faxes are regularly delivered throughout the day
\n\n\nAssist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
\n\n\nDrives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
\n\n\nAssist in the maintenance, appearance and functionality of equipment
\n\nWhat are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes in our Team Members:
\n\n\nQuality
\n\n\nProductivity
\n\n\nDependability
\n\n\nCustomer Focus
\n\n\nTeamwork
\n\n\nAdaptability
\n\n\nWhat will it be like to work for Hilton?
\nHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!