Lahaina, HI, 96767, USA
19 hours ago
Bellstand Captain
Hourly Rate: $22.77 **JOB STATUS:** Temporary Full-time Employment ending on May 1, 2025 **JOB SUMMARY** Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. Open doors and assist guests/visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest rooms and/or designated bell area. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Follow up with guests to ensure their requests or problems have been met to their satisfaction. **CORE WORK ACTIVITIES** + Serve as a departmental role model, and assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees. + Develop and maintain positive working relationships with others. + Follow all company policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. + Maintain awareness of undesirable persons on property premises. + Ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information. + Welcome and acknowledge all guests, anticipate and address guests’service needs, assist individuals with disabilities, and thank guests with genuine appreciation. + Speak with others using clear and professional language, and answer telephones using appropriate etiquette. + Comply with quality assurance expectations and standards. + Stand, sit, or walk for an extended period of time or for an entire work shift. + Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. + Attention to customer service with a professional and pleasant personality. + Available to work a flexible schedule including evenings, weekends, and holidays. + Perform other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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