Insures patient accounts are handled according to hospital policy and that contacts with the public are conducted in a concerned and efficient manner Enter detailed notes explaining account activity in the Patient Accounts system Determine and assist but not limited to qualifying patients for Indigent, Bankruptcy, Deceased, Financial Assistance, Medicaid eligibility, Presumptive eligibility Reviews the daily census report to insure that in-house accounts have been reviewed for accurate demographic information, benefit eligibility, and prior authorizations Bed-side visits are made to inform the patient of their copay, insurance discrepancies, financial assistance, or any other pertinent information required to complete the screening process Works with the Registration to insure that insurance is verified and payment arrangements are made prior to the arrival of the patient. Works with the patients to obtain third party billing information but not limited to personal liability, auto accidents Works closely with the Registration, Billing and Cashiering sections of the Patient Accounts department to insure all activities regarding patient accounts are completed in a timely and thorough manner Handle’s patient concerns and walk-ins as needed Submits newborn notifications to the Otero County Income Support Department