About the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”)
Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident.
We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value the culture of diversity and professionalism in the workplace, and strongly believe that our workforce should reflect our community.
https://www.surveymonkey.com/r/FM68GFV
PURPOSE
The Massachusetts State Retirement Board (MSRB) administers a defined benefit pension plan for eligible Commonwealth employees, retirees, and eligible employees from other authorized entities.
The Retirement Benefit Administrative Support Analyst provides initial intake and processing of various retirement benefit transactions in support of MSRB units, including the Survivor Benefit Unit and Refund Unit, and assists with department projects as needed.
ESSENTIAL FUNCTIONS RESPONSIBILITIES
Accurately execute data entry of survivor benefit requests, refund requests and otherrelated transactions, obtain additional documents/information as necessary, and conductrequired follow-up to ensure timely completionPerform research related to creditable service, salary, beneficiaries, and retirementcontributions to support accurate processing and calculationsProvide customer service and respond to inquiries from members and beneficiaries bytelephone and in-personFollow up on recovering outstanding fund balancesManage work flow through OnBase electronic content management systemEnsure data is accurate and complete, coordinating with internal departments andcontacting various agencies, organizations and constituent groups as necessaryMaintain working knowledge of each department within MSRBDevelop ability to understand and explain to members the procedures of each departmentrelated to applicable transactions;Provide support and assistance to the various departments within the MSRB;Maintain accurate records in the Board's custom software program (MARIS).Perform daily scanning and accurate indexing of all incoming and outgoing documentationAdhere to Treasury and MSRB employment policiesOther duties as assigned by Manager and/or DirectorSUPERVISORY RESPONSIBILITIES
N/AAbout the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”)
Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident.
We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value the culture of diversity and professionalism in the workplace, and strongly believe that our workforce should reflect our community.
https://www.surveymonkey.com/r/FM68GFV
PURPOSE
The Massachusetts State Retirement Board (MSRB) administers a defined benefit pension plan for eligible Commonwealth employees, retirees, and eligible employees from other authorized entities.
The Retirement Benefit Administrative Support Analyst provides initial intake and processing of various retirement benefit transactions in support of MSRB units, including the Survivor Benefit Unit and Refund Unit, and assists with department projects as needed.
ESSENTIAL FUNCTIONS RESPONSIBILITIES
Accurately execute data entry of survivor benefit requests, refund requests and otherrelated transactions, obtain additional documents/information as necessary, and conductrequired follow-up to ensure timely completionPerform research related to creditable service, salary, beneficiaries, and retirementcontributions to support accurate processing and calculationsProvide customer service and respond to inquiries from members and beneficiaries bytelephone and in-personFollow up on recovering outstanding fund balancesManage work flow through OnBase electronic content management systemEnsure data is accurate and complete, coordinating with internal departments andcontacting various agencies, organizations and constituent groups as necessaryMaintain working knowledge of each department within MSRBDevelop ability to understand and explain to members the procedures of each departmentrelated to applicable transactions;Provide support and assistance to the various departments within the MSRB;Maintain accurate records in the Board's custom software program (MARIS).Perform daily scanning and accurate indexing of all incoming and outgoing documentationAdhere to Treasury and MSRB employment policiesOther duties as assigned by Manager and/or DirectorSUPERVISORY RESPONSIBILITIES
N/AKNOWLEDGE SKILLS
Working knowledge of M.G.L. c. 32.4Retirement Board Computer SystemPHYSICAL REQUIREMENTS
Ability to lift up to 10lbsAbility to sit for extended periods of timeHYBRID WORK ENVIRONMENT
All new hires at the Office of the State Treasurer and Receiver General (Treasury) will go through an In-Office Orientation Period consisting of a combination of virtual, in-person and on-the-job training so as to assimilate you to the Treasury’s culture and work environment. Following the initial In-Office Orientation Period a gradual transition to hybrid work will take place over the first 3-8 weeks of employment.
The hybrid work environment will consist of at least two (2) days in the office each week, with one of these days being either a Monday or a Friday. There will be an additional (1) day in the office per month for a mandatory in person department meeting.
KNOWLEDGE SKILLS
Working knowledge of M.G.L. c. 32.4Retirement Board Computer SystemPHYSICAL REQUIREMENTS
Ability to lift up to 10lbsAbility to sit for extended periods of timeHYBRID WORK ENVIRONMENT
All new hires at the Office of the State Treasurer and Receiver General (Treasury) will go through an In-Office Orientation Period consisting of a combination of virtual, in-person and on-the-job training so as to assimilate you to the Treasury’s culture and work environment. Following the initial In-Office Orientation Period a gradual transition to hybrid work will take place over the first 3-8 weeks of employment.
The hybrid work environment will consist of at least two (2) days in the office each week, with one of these days being either a Monday or a Friday. There will be an additional (1) day in the office per month for a mandatory in person department meeting.