Position Number: 000515 Department: Human Resources (Adm) Employment Type: Permanent - Full-time Months Per Year: 12 Essential Duties and Responsibilities: Process leave cases (65%): + Serves as subject matter expert + Consults employees regarding eligibility, impacts to benefits and processes + Reviews applications and determines eligibility for benefits + Scans/files documents received and completes system entries + Completes and sends required forms and communications + Reviews medical certifications, and provides instructions if incomplete/ insufficient + Makes decisions to approve/deny cases + Reviews Fitness for Duty ( FFD ) certifications and processes returns + Refers cases to the ( ADA ) Coordinator, as needed + Updates the system to close cases + Collaborates with others to gather information, follow-up, and resolve issues Generate reporting (10%): + Reviews data from designated systems to monitor current cases + Determine and take actions needed within established deadlines, to ensure compliance of federal, state and university rules and regulations + Audits cases and works with employees and departments to adjust time keeping/leave entries + Creates monthly and ad hoc reports to provide compliance updates to the LOA team and leadership Benefits continuation and billing (10%): + Counsels employees on benefits continuation and conversion/portability options, specific to the type of leave of absence + Generates benefits billing, according to employees decisions about continuation, and processes transactions + Reconciles premiums and takes actions accordingly Policies/Procedures, and Process Documentation (10%): + Researches and interprets policies for leave of absence ( LOA ) cases + Consults with LOA team, leadership, legal affairs and other departments as needed + Identifies and implements process improvements + Creates and updates process documentation Provides other support (5%): + Provide general benefits team and project support + Provides other consultations/benefits administration, as assigned + Conducts benefit presentations + Provides support for benefits open enrollment, and events + Other related duties as assigned and desired Minimum Experience / Education: + Related Bachelor’s degree and two years of progressively responsible professional human resources leave of absence benefits administration experience with a focus in FMLA ; or equivalent combination of training and experience (degrees must be from appropriately accredited institutions) + Ability to communicate both in writing and orally with and relate to individuals of diverse disabilities and backgrounds + Ability to gather data, compile information, generate calculations, and prepare reports + Ability to deliver effective presentations to large and small audiences Preferred Education Skills and Experience: + Other benefits administration experience, to include direct work with various leave plans. + Experience with HR/benefit system applications. + Advanced Excel and Google Sheets/Forms experience. + Experience with benefit reconciliations and billings. + Experience working in higher education. + Direct state benefits experience.