Return to Job Search Benefits Service Representative

Are you looking for a great opportunity to grow in your career? Check out our Benefits Service Representative position! This position is an excellent opportunity to further your education and grow your career in benefits administration and human resources. In this position, you will become deeply educated in U-Haul benefit programs and assist team members with their benefits in many ways. This work is rewarding, and this position provides significant growth opportunities. Having experience in benefits administration is a plus, however, we have a robust on-the-job training program for a go-getter who is committed to provide strong service, the work to acquire the knowledge and develop expertise, and ramp up to grow personally and professionally. If you enjoy helping people, are positive, energetic, hard-working, possess the skills required and are eager to learn and grow, this may be a wonderful opportunity for you.  Our Human Resources Team is looking for an individual who has a working knowledge of some basic U-Haul operations and a history of providing strong service to U-Haul customers and/or team members.

This is an in-office position working primarily Monday through Friday.

Responsibilities Include:

Learn about the broad array of U-Haul Company benefits from the ground up.Educate and assist team members about U-Haul Company benefits and advantages that includes medical, dental, disability, vision, U-Haul Kids Program, various discount programs, U-Haul University, voluntary benefits that includes wellness programs; health savings accounts and flexible spending accounts, and many more.Assist team members with benefit services and health provider billings, learn our systems and tools, and perform many other benefits related responsibilities.Be a liaison with insurance carriers on behalf of team members.Guide team members to use U-Haul online resources.Recommend enhancements to improve written benefit materials for improving team member comprehension and experience.Review and recommend authorization for payroll adjustments as they relate to benefit deductions.Be a good teammate, learn, grow, and step up.Develop a solid understanding of regulations that govern certain of our benefit programsOther duties as assigned.
 

Requirements:

Demonstrate a positive and helpful attitudeHard-hitting, great to work with and successful in executing responsibilitiesProductive and hard workerPossess some basic knowledge of U-Haul Operations and understand best practices for customer service standardsStrong Professional Customer Service SkillsStrong and reliable attendanceAbility to prioritize work and multi-task with strong performance results in a fast-paced work environmentDeliver information in a practical, friendly, accurate, efficient, and helpful manner. Conclude with each individual contact having delivered a positive team member experienceClearly and accurately communicate in writing and verballyPossess a good working knowledge of a computerized environment. Be competent with software packages such as WORD and ExcelCurious, forward thinking and action-orientedFlexible to adjust working hours on occasion such as when a teammate is on vacationWork additional time on occasionComprehension and appreciation that customers are our only source of revenue, and all work is to support our customers and future successesExperience in Benefits Administration a plusBi-lingual Spanish speaking a PLUS

U-Haul Offers: 

Full Medical coverage Prescription plans Dental & Vision Plans New indoor fitness gym Gym Reimbursement Program Registered Dietitian Program  Weight Watchers  Onsite medical clinic for you and your family Career stability Opportunities for advancement Valuable on-the-job training Tuition reimbursement program Free online courses for personal and professional development at U-Haul University® Business and travel insurance You Matter Employee Assistance Program Paid holidays, vacation, and sick days  Employee Stock Ownership Plan (ESOP) 401(k) Savings Plan Life insurance Critical Illness/Group Accident 24-hour physician available for kids MetLaw Legal program MetLife auto and home insurance Mindset App Program Discounts on cell phone plans, hotels, and more LifeLock Identity Theft Savvy consumer wellness programs - from health care tips to financial wellness Dave Ramsey’s SmartDollar Program U-Haul Federal Credit Union Wellness Program 

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.