Mount Laurel, NJ, 08054, USA
2 days ago
Benefits Specialist
Job Description Insight Global is seeking dedicated and compassionate Benefits Specialists for a two-month contract assignment that sits onsite in Mt. Laurel, NJ five days per week. In this role, you will provide exceptional, white-glove service to senior citizens, assisting them with purchasing and signing up for Medicare insurance. Your primary focus will be on achieving first call resolution, ensuring a seamless and positive experience for our clients. This position operates in a high call volume environment, requiring efficiency and excellent time management skills. This is a two month contract opportunity that will have the opportunity to convert permanent for top-performers. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements High school diploma or equivalent; additional education or certifications in customer service or healthcare is a plus.  Previous experience in customer service, preferably in a healthcare or insurance setting.  Excellent communication and interpersonal skills, with a strong ability to empathize with senior citizens.  Strong problem-solving skills and the ability to work independently.  Proficiency in using computer systems and software for data entry and client management.  Ability to work on-site in Mt. Laurel, NJ, Monday through Friday from 9:00 AM to 5:00 PM EST.  Ability to manage a high volume of calls effectively. Medicare / Medicaid experience  Healthcare experience - Prior Authorization, Benefits Verification or similar  EMR experience null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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