Benefits Specialist
St Croix Hospice
Our growing Human Resources and Total Rewards team is looking for a Benefits Specialist! This role is an opportunity to learn the ins and outs of a variety of rewards programs and employee leave management while having a direct, positive impact on our employees. The Benefits Specialist serves as a point of contact for leaders and employees and responsible for leave administration, benefit administration, and data integrity of Human Resources information and records. This individual provides technical and administrative support to the Director of Total Reward.
Benefits Administration: Maintain employee benefits programs, including health, dental, vision, life insurance, disability, other voluntary benefits and retirement plans Handle enrollment, changes, and terminations in benefits systems Coordinate annual open enrollment and communicate updates to employees Employee Support: Act as the primary point of contact for employee inquiries regarding benefits, eligibility, claims, and coverage Provide guidance to employees on their benefits options and assist in resolving issues Conduct new hire Benefits orientations on bi-weekly basis Compliance and Reporting: Ensure benefits programs align with federal, state, and local regulations, such as ERISA, ACA, COBRA, and HIPAA Prepare and submit required regulatory reports, including 5500 filings Responsible for maintaining compliance with all HIPAA regulations and requirements FMLA, Workers Compensation and ADA: Serve as the primary point of contact for employees, managers, insurance carriers, and regulatory agencies regarding leave of absence and workers' compensation matters Monitor the status of claims and facilitate communication between employees, medical providers, and insurance carriers Assist employees in navigating the process, including medical evaluations and return-to-work programs Vendor and Carrier Coordination: Work closely with insurance providers, brokers, and other benefits vendors Monitor vendor performance and address any service issues Review, audit, and process monthly group invoices – working closely with Finance and vendors on any discrepancies Data Maintenance and Integrity: Keep accurate benefits records and ensure timely updates in HRIS and payroll systems Generate benefits-related reports and provide data insights to support decision-making Policy Support: Assist in developing and updating benefits policies and procedures Provide suggestions for improving benefits offerings to enhance employee satisfaction
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