Benefits Specialist
Richmond Community Services
Are you a detail-oriented, compassionate professional looking to make a meaningful difference in the lives of others? We want you to join our team as a Benefits & Leave Administrator! As a non-profit organization dedicated to creating enviable lives for people with disabilities, we rely on a dedicated and skilled team to ensure that our employees receive the best benefits and leave management possible. This is an exciting opportunity to contribute to a cause you can be proud of, while enjoying a fulfilling career in HR!
What You’ll Be Doing:
+ Managing Benefits: You will be responsible for all aspects of our employee benefit plans, including timely additions and terminations for medical, dental, life, and disability benefits. This includes calculating and processing monthly premiums, handling invoices, and generating reports for various health and welfare benefits. You’ll make sure our employees have access to the benefits they need and that all records are maintained accurately.
+ COBRA & Disability Claims: You’ll help employees maintain their benefits through COBRA and manage both Short-Term and Long-Term Disability claims. As the main point of contact, you’ll resolve any claims or issues that arise with benefits.
+ Leave of Absence Support: You'll manage leave requests, ensure proper documentation is in place, and coordinate with managers to ensure smooth transitions for employees on medical, family, or personal leave.
+ Open Enrollment Coordination: You will assist with Open Enrollment for medical and dental benefits by creating informative materials, coordinating carrier reps, and ensuring employees are well-informed to make the best decisions for themselves and their families.
+ Claim Troubleshooting & Liaison: As a key resource, you will handle benefit-related inquiries, working directly with employees and benefit carriers to resolve any issues quickly and efficiently.
+ Administrative & Compliance Tasks: You will ensure all deadlines are met by processing invoices, managing claims, submitting reports, and handling any unemployment claims as necessary, all while ensuring compliance with applicable regulations.
What We’re Looking For:
+ A Bachelor’s degree in Human Resources or a related field (or equivalent experience)
+ At least 2+ years of experience in benefits administration, leave management, or a similar HR role (5+ years is a big plus!)
+ Strong attention to detail and organizational skills, particularly in managing all aspects of benefit plan additions, terminations, and eligibility
+ Excellent communication skills, with the ability to assist and guide employees through benefits processes
+ Reliable transportation for local travel and a valid driver’s license are preferred
+ A team player who thrives in a collaborative environment and enjoys working toward a shared goal
What We Offer:
+ Competitive Salary: We offer a competitive salary that reflects your skills and experience, along with opportunities for growth and development within the organization.
+ Generous Paid Time Off: Enjoy a healthy work-life balance with generous paid time off, including paid holidays.
+ Wonderful Work Environment: Join a supportive, positive team that believes in working together for the greater good. You’ll be part of a company that truly values its employees and the difference they make every day.
This role is an exempt position as defined by the FLSA.
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