JOB SUMMARY: 

Responsible for revenue management, planning, design and coordinating all organizational phases of the beverage operation that contribute to 100% guest satisfaction for Tropicana Atlantic City.

 

DIRECTLY SUPERVISES 

Supervisor Food & Beverage

 

KEY JOB FUNCTIONS:                                     

Responsible for strategic Beverage marketing initiatives Ensures optimization of vendor support Ensures National Beverage Program alignment Delivers growth strategy programming Responsible for establishing, implementing and monitoring service standards for the Beverage department and promotes excellence in guest service Oversees the execution of service delivery, product quality and provides dedicated leadership to the outlets Responsible for the supervision and efficient management of Showroom beverage operations Follows up and maintains beverage cost control methods and procedures Makes procedural recommendations and ensures enforcement of existing policies and procedures Prepares methods and procedures where beverage costs and supplies can be requisitioned and allocated to the appropriate departments Keeps abreast of new technology as it applies to bar operations, nightlife venues and casino floor operations Calculates the daily volume of business and prepares statements Coaches and directs staff to maintain high level of customer service  Participates in the financial operating and capital planning process and makes recommendations that achieve desired financial results for beverage operations Responsible for meeting profit goals of the department Advises Vice President regarding analysis of operating results, beverage costs, budgets and forecasts Delivers clear direction to staff regarding the current and future objectives of restaurant and bar operations Maintains accurate records of beverage labor costs and current departmental time log Ensures all inventory activity is maintained in compliance with Casino Hotel Alcohol Beverage control Ensures adherence to all Board of Health standards and all other applicable regulations. Communicates and coordinates with all operating departments Endorses the business and service objectives, ethics and values of the company Ensures that all guest complaints are handled in a courteous and professional manner Maintains an accurate and overall awareness of the entire casino/hotel operation and coordinates function accordingly

 

 

EDUCATION and/or EXPERIENCE: 

Equivalent of two years college education within related field preferred. Minimum three years’ experience in a high-volume food & beverage managerial role. Basic knowledge in all phases of restaurant and beverage management. 

 

QUALIFICATIONS:

Strong leadership, communication and supervisory skills Excellent planning and public relation skills

 

 

WORK ENVIRONMENT:

Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. 

 

INFORMATION PROVIDED BY:  

Joe Giunta

 

FLSA: Exempt (Salary):   Non-Exempt (Hourly):  Property Code: TAC Multi-Property:   Dual Rate:    Single: X Bonus Plan: MGNT   CSA   Other License(s) Type: CER     Access (Security Group): NONE EEOC Code: 1                                                               

 

 

 

 

 

Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).