Honolulu, Hawaii, United States
8 hours ago
Beverage Manager - Hilton Hawaiian Village Waikiki Beach Resort

Hilton Hawaiian Village Waikiki Beach Resort is looking for their next savvy Beverage Manager to join the team! With 16 outlets and 150,000+ square feet of event space, if you are business-results driven and leads with integrity, then this role is for you! Join us and see why Hilton is ranked the best hospitality brand to work for!

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We are located on 22-acre of Hawaiian paradise and feature the best pools and waterslides in Waikiki! Enjoy best in class perks such as Paid Time Off (PTO), Matching 401(k) PLUS discounted hotel room stays for you and your family WORLDWIDE!

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*The annual salary range for this role is $70,000 - $75,000 and is based on applicable and specialized experience and location.

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What will I be doing?

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\n\nAs a Beverage Manager, you would be responsible for directing and administering sales of beverages in all outlets (restaurants, lounges, etc.) of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:\n\n

\n\nManage all beverage operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.\nMonitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward.\nMonitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly.\nRespond to guest inquiries and requests and resolve guest concerns in a timely, friendly and efficient manner.\nEnsure compliance with health, safety, sanitation and alcohol awareness standards.\nInitiate and implement up-selling techniques to promote beverage sales and services and to maximize overall revenue.\nRecruit, interview and train team members.\n

What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

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Hospitality - We're passionate about delivering exceptional guest experiences.

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Integrity - We do the right thing, all the time.

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Leadership - We're leaders in our industry and in our communities.

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Teamwork - We're team players in everything we do.

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Ownership - We're the owners of our actions and decisions.

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Now - We operate with a sense of urgency and discipline.

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In addition, we look for the demonstration of the following key attributes:

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Quality

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Productivity

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Dependability

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Customer Focus

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What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

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The Benefits - Hilton is proud to have an award-winning workplace culture being The Best Hospitality Company in the World!

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We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

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\n\nMedical, Dental and Vision Insurance Coverage – for you and your family.\nMental Health Resources\nBest-in-Class Paid Time Off (PTO)\nSupportive parental leave program\nGo Hilton travel discount program: 100 nights of discounted travel per calendar year\nMatching 401(k)\nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)\nCareer growth and development \nTeam Member Resource Groups\nRecognition and rewards programs\n\n

 

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*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

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