POSITION SUMMARY
The Beverage Server is responsible for serving in an excellent and timely manner and to assure quality guest experiences. To ensure the excellent serving of patrons in a timely manner and to assure quality guest service and a favorable gaming experience. 

RESPONSIBILITIES

Responsible to take orders from patrons and return these orders in a timely manner.  Keep area in a clean and orderly manner.  Responsible to have knowledge of patron limitations and company policy and procedure regarding limitations.  Ensure the safety and security of employees and customers.  Knowledge of all bar equipment, Easy Bar System, and use of POS system. Able to handle situations that may arise due to intoxication. Ability to communicate with all departments and fellow employees.  Knowledge of sanitation and health department regulations for safe handling Protect the privacy and security of guests and coworkers. Maintain confidentiality of proprietary materials and information Follow company and department policies and procedures.  Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.  Perform other reasonable job duties as requested by Supervisors.

 

MISCELLANEOUS

Support all co-workers and treat them with dignity and respect.  Assist other team members to ensure proper coverage and prompt guest service.  Develop and maintain positive and productive working relationships with other team members and departments.  Address guests' service needs in a professional, positive, and timely manner. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Thank guests with genuine appreciation and provide a warm departure statement

 

QUALIFICATIONS

A high school diploma or GED equivalent is preferred.  Six months experience in cocktail serving preferred.  Able to obtain a state gaming license and Alcohol Beverage Control card.

 PHYSICAL DEMANDS & WORK ENVIRONMENT

Stand, sit, or walk for an extended period of time or for an entire work shift. 85% walking/standing, 15% bending/lifting. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance. Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.