A DAY IN THE LIFE OF A BEVERAGE STEWARD As a Beverage Steward, no one day is ever the same at Albertsons Safeway. To truly be successful in the position, the individual needs to be passionate about wines, beers, and/or spirits, enjoy conversing with people, and take pride in delivering exceptional customer service with a willingness to learn about the products in our broad portfolio. Our customers are thirsting for help in the decision-making process, and you might be just the right person for the role.
DUTIES AND RESPONSIBILITIES
• Establishing and developing relationships with customers by educating them about wines, beers, and/or spirits.
• Enhancing the customer shopping experience by recommending wines, beers and spirits, and food and beverage pairings.
• Maintaining superior customer service and increasing customer loyalty by having friendly, casual conversations with customers about wines, beers, spirits and food and beverage pairings.
• Developing and organizing unique customer tasting and sampling events by making the connection between beverages and cheese, meat, seafood, appetizers, entrees, and desserts.
• Presenting and displaying wines, beers, and/or spirits to attract customers.
• Encouraging and promoting special orders (6-pack purchases and case purchases).
• Ensuring the proficiency and profitability of the liquor department by executing marketing plans, monitoring/maintaining inventory levels and replenishing wines, beers, and/or spirit products throughout the day. • Maintaining liquor department schematics, safety, and sanitation.
• Implementing the liquor department’s monthly/weekly liquor merchandising plan.
• Performing other duties as assigned