Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

BI (Business Intelligence) Developer Team Lead

 

Meets customers’ analytic needs by designing, testing and implementing high-value Business Intelligence solutions. Uses industry standard reporting tools to generate basic reports as requested. Uses the latest Business Intelligence development tools, methods, and technologies to implement high performance, analytic solutions. Facilitates communication and problem resolution with physicians & staff in both inpatient and outpatient settings. Collaborates with team members to learn business processes and capture requirements relative to proposed solutions. Documents each step of development to ensure adequate communication within the team and customers. Actively provides prompt responses to customer problems and inquiries. Makes the customer’s experience the first priority in all operations. Resolves ITSM incidents and requests independently within SLA timelines. Takes ownership and resolves incidents and requests with minimal dependence on other team members. Uses diplomacy to handle conflict with peers, without allowing personal feelings to influence or impact the outcome negatively. Respects, shares and cooperates with fellow teammates and acts with Integrity. Follows all department procedures (Weekly Status Reports, Customer Delivery, Customer Communications, Request Creation, etc.). Has a healthy work ethic, by taking ownership for work assigned, finding solutions, and overcoming obstacles. Is accountable, and has a responsible attitude, works with a sense of urgency, and is relentless in the pursuit of excellence. Takes pride in a job well done, checking for completeness and accuracy. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

 

Minimum Specifications Education  

Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.

 

Experience  

Must have 5 years of experience in Business Intelligence Developer, or related.

 

Equivalent Education and/or Experience  

Employer will accept any suitable combination of experience of education, training, or experience is acceptable.

 

Certification/Registration/Licensure 

None 

 

Skills or Special Abilities: Requires skills and experience in the following:

Five (5) years previous experience working with Business Intelligence (BI) tools, including developing crystal reporting, WEBi reporting and dashboards technologies and/or 6 years’ previous experience using SQL (Structured Query Language) server-based SQL coding or Oracle PL-SQL (Procedural Language/Structured Query Language) experience or SAP HANA. Must understand SQL (Structured Query Language) / Oracle relational and multi-dimensional database structures, schemas, stored procedures, views, and queries. Must have exposure to reporting tools, database services (SAP HANA, SSIS, Apache Nifi), or data modeling, warehouse and virtual universe design

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.