Job Type:

Regular

Work Location:

Samsung Experience Store 8001 - Glendale, CA 91210

Overview:

Samsung Electronics America and 2020 Companies have partnered to hire experienced Part-Time Retail Sales Associates within the retail space.

Samsung Stores are an interactive and fun product theater designed to treat shoppers to an immersive experience with Samsung’s products and services. At a Samsung Experience Store, we want customers to learn by experiencing Samsung products first-hand while receiving world-class service and sales experience.

As a Sales Associate, you are responsible for being the life force of your store. You are empathetic and composed, setting the pace and energy for all customers. You have an entrepreneurial spirit and treat each customer like they are your last. You approach them with a timely authenticity while staying aware of other tasks and customers, building trust from their first step into the store. Your contagious personality makes you a real team-player.

Some of your day-to-day tasks:

Educate customers, making it easy to test drive and learn how to use Samsung Electronics (Samsung) productsKnow the right questions to ask customers to give them a complete solution to their needs and concernsEnhance the customer experience by assisting with their journey throughout the storeManage the phone systems effectively and efficientlyMaintain merchandise display planogram standardsRetain knowledge of current promotions, trends, merchandise features, store inventory, policies, and procedures

What's in it for You?

Competitive, weekly payHourly pay starting at $20.00 + per hour and based on store location and candidate experienceEarn a bonus, paid bi-weeklyNext day pay on-demand with DailyPayExciting and innovative work environmentAchieving team goalsLearning with the best in class productsWork and average of 20 - 25 hours per weekFlexible schedule during retail hours, weekends, plus weekdays

Requirements:

Technical Knowledge: Proficient in Android HardwareUse personal wireless device (cell phone) to clock in/out per shift using store Wi-FiWork nights, weekend, and holidays2 - 3 years of retail selling experience in a high velocity environmentHigh School Diploma or GEDBackground check

Not Required, but Preferable:

Retail and mall experience a plus.Bilingual (Chinese/Korean/Spanish) speaking a plus

Job Description:

Sell products and services in a retail store, kiosk, and/or event environmentsMaintain professional interaction with both customers and fellow employeesMeet or exceed personal sales goals on a monthly basisCourteously welcome customers and offer assistanceDirect customers by escorting them to displays; Demonstrating technologies, assess needs and suggests products to fit those needsAdvise customers by providing information on products and servicesHelp customers make selections by building customer confidenceAccurately document and report salesContribute to team effort by accomplishing related results as neededResponsible for accurately tracking and communicating all activity to Retail OperationsEnsure work station/kiosk is clean, well-organized, functional and presentable at all timesResponsible for submitting all paperwork completely and accurately

Performance Measurements:

Regular and prompt attendanceMeet established monthly/weekly sales quota/goalsCustomer/client satisfaction based on post-sale surveys

Qualifications:

High school diploma or equivalent requiredSix (6) months prior sales, retail, telecom or marketing experienceDemonstrated knowledge of products and servicesExcellent communications, presentation, interpersonal and problem-solving skillsImpeccable integrity and commitment to customer satisfactionAbility to multi-task in a fast-paced, team environmentMust be available to work evenings, weekends and holidays as neededAbility to maintain customer confidentiality

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.