JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves –

The main goal of the BI Program Manager is to support the BI team ensuring on time and successful roll outs of Business Intelligence (BI) solutions.  

Program Development

Documents, communicates and ensures compliance to the BI governance & workflow processApplies project/program management controls & principles to ensure program discipline, and the quality & timeliness of BI team deliverables.Guides solutioning and management of BI team file-sharing, QA, records and knowledge management.Ensures compliance of BI team request form processes.   Collaborates with senior management and business teams across the P&G Account to develop, implement and track business benefits and tangible value from the delivery of BI solutionsExpands scope of the BI PMO capability beyond the P&G Account so that is able to provide the PMO function to other JLL accounts. 

Your day to day:

Program Management

The single point of contact for requesting initiative support from the BI team. 

Consolidates abstract information regarding requested initiatives, maintains the Initiative list and works with account leadership, requesters and the BI team to prioritize initiatives for action.Understands the strategic and tactical business operations, in order for appropriate prioritization for solutionsWorks with SME’s in BI CoE, IT and the business to coordinate delivery of BI solutionsPrepares, organizes and facilitates key meetings, such as team, stakeholder, status, initiative prioritization and initiative/project meetings. Leads problem solving teams using data analysis to develop recommendations to transform behaviors and achieve improvement objectives.Is an example of using data to drive value; devise and promote creative data analysis & visualization to derive actionable intelligence.Helps account team achieve KPI, SLA & JLL financial commitments

Ideal Experience

2-4 years relevant work experience requiredBachelor’s degree in Engineering, Business, Information Technology or related field required.  MBA or Master’s degree in related field preferred.Skills and experience managing change management projects/programs Agile work experience and familiarity with Jira and ConfluenceUnderstanding of BI solutioning tools (Tableau, Alteryx, SQL, Databricks)Experienced in data maintenance, data analysis, project planning & team coordination Excellent people skills and ability to interact with a wide range of client staff and demandsComfort around higher management – can deal comfortably with more senior managers; can present to more senior managers without undue tension and nervousness; understands how senior managers think and work; can determine the best way to get things done with them by talking their language and responding to their needs; can craft approaches likely to be seen as appropriate and positive.Domain experience in operations, real estate or financeDemonstrated experience with continuous improvement initiatives highly desirable (Six Sigma Black/Green belt a plus)

Sound like you? To apply you need: 

Critical Competencies for Success

Good knowledge of business strategy development, business process management, budgeting and business operations.Listens effectively and communicates through actions and example.Has strong written and oral communication skills (MS-PowerPoint)Able to make difficult decisions and resolve problems or improve operations.Actively searches out opportunities to achieve best resultsPromotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.Acts as leadership role model for JLL by behaving consistently with cultural requirementsSets stretch targets for self to achieve maximum team performanceSets stretch targets for team to achieve maximum team performanceGains respect of JLL people, clients, technical communities, and the broader business community.

Other Personal Characteristics

Strong communicator – Good presentation skills and possesses strong verbal & written communication skillsCurious – demonstrates a curiosity and need to understand ‘why?’ Passion for quality – has an eye for detail to make sure the best delivery of servicesSelf-motivated; confident & energeticAbility to effectively deal with stressful situationsFlexible – able to adapt to rapidly changing situationsStrongly goal-oriented – able to focus on meeting all performance targetsIs a team player – able to cooperate and work well with others to meet targetsProven ability to initiate and follow through with improvement initiativesExhibits honesty & trustworthinessOpen to new ideas & willing to challenge status quo

KEY PERFORMANCE MEASURES

Achievement of Contracted Service Levels and Performance IndicatorsAchievement of contracted Customer Satisfaction expectationsManagement of resource to ensure no disruption to client businessAchievement of savings initiatives as agreed with Client. Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map.Achievement of IPMP goals as agreed with line manager

Estimated total compensation for this position:

85,298.00 – 149,600.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

Remote –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.