Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future. 

Our portfolio comprises services driven by expertise and the latest technology – with a strong focus on innovation and digitalization in areas like business administration, human resources, supply chain management, sales, marketing, and engineering.  

In our GBS Western Europe and Africa Hub we are already more than 1400 connected people, from over 57 different nationalities spread across 14 countries. 

Want to know more about GBS? Check out here!

Our Opportunity-to-Cash business line provides a variety of transactional and digital services - from lead generation to the collection of incoming payments. We also provide services related to Quotation, Offer and Contract Management, Order Management & Logistics, Cash Collection, and much more!

Are you ready to be part of the change and help us make real what matters?  

What role will you play?

Support for Bid & Proposal Excellence Team; Management Sales Application related requests, as part of or Sales Support Service Desk: Query, Service Request & partially investigation of Incidents; Tasks will all be managed via ServiceNow requests; Monitor Service now groups and manage wide range of user; All Tasks and processes will be documented, either as part of the transition or already before in our Wiki Page; Specific Tasks | Collaboration / Outlook: Access & Permission Management Tasks (SAP Account Management incl. Quip, SieSales, Ibau. Tableau, Thomas Daily); Permission effectiveness & clean-up tasks; Mass data transactions & Changes; Build & adjust Sales Reports; Management of ACM Requests; Collaboration: Communication mainly via Service Now; Outlook: Ramp-up SME expertise for specific Sales / Salesforce related Applications, Objects and Processes; Support Community Management; Continues improvement Topics in Sales.

We are looking for:

Fluent German and English Skills is a must have (able to communicate freely with customers and sales managers); Experience in Application Support; Enjoy working with several Siemens specific IT tools; Experienced with Sales is appreciated; Experienced with ServiceNow is a nice to have; Open to discover new Applications; High Focus on User Satisfaction. Good knowledge of Microsoft Office (Outlook, Excel, Word); Service Attitude, customer oriented and problem-solving mindset; Strong communication skills (both orally and writing); Strong work ethic - we are always acting in name of Siemens.

 

What you can expect from us…

A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our on-site medical center, plus the chance to join sports groups.

In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.

  

What makes us proud as an employer:

Top Companies to work in Portugal 2023 (by LinkedIn)World's Best Employer 2023 - 1st place in the Engineering and Production category (by Forbes)Most attractive company to work in 2023 - 6th place (ranking of Universum)Company with the best reputation in the Technological/Industrial sector in Portugal 2023 (according to the Merco Empresas study)

Please attach your CV in English.

#Siemens #PeopleAtSiemens #GBSpartnerofchoice

Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!

Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!