Job Description Summary

Ensures the security and safety of the guests, team members, cash and physical assets of the Hotel and Casino.

 

Essential Duties and Responsibilities (other duties may be assigned)

Escort and provide perimeter safety for transfer of cash by armored service. Ensures the safety of guests and employees of the hotel and casino operation.Performs first aid, CPR and the use of the AED, as required. Works with local police, fire and emergency medical teams as necessary. Accepts found property and tags for safe keeping. Assists in locating lost property. Files reports if not found. Fosters and maintains positive player/house relations. Accepts, records and notifies management of guest or employee complaints. Removes individuals from the casino when directed by the General Manager or Security Management.  Makes lawful citizens arrests for violations of the State or Tribal Law. Protection of life and property through patrol and observation of the Spa Resort Casino and Hotel grounds. Crime detection, prevention and suppression through investigation of suspicious circumstances and the elimination of the opportunity to commit crime; apprehension of offenders. The initial investigation and reporting of criminal and non-criminal incidents. Escorts employees and customers to and from their vehicles, if requested. The bicycle detail shall patrol the following areas. Hotel parking lots, employee parking lot, casino parking lot, administrative parking lot, Tribal Office, and Agua Caliente Gaming Commission Offices. May be called for service at off site Tribal properties.

GAMING EXPERIENCE NOT REQUIRED