Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary:

The Japanese Corporate Banking (JCB) Account Documentation Team (ADT) Sr. Specialist’s primary responsibility is to assist JCB corporate banking clients in reviewing their legal documents and forwarding to the various internal departments for the registration in the bank’s Core Systems ensuring customer information are in compliance with applicable laws, regulations and industry standard practice and taking due diligence.

Primary Responsibilities include:   

Perform critical Interaction with JCB clients (80%):

Interaction with customers to facilitate the processing of all bank documents (“Legal Documents”) submitted with business transactions and maintain compliance with all bank policies and procedures and work in a professional manner.Facilitate accurate record keeping, approval of all documentation and ensure the appropriate dissemination of documents internally.Fulfill customer requests for bank forms required to conduct their business.Handle customer requests which include having accounts opened, making title changes and address changes and closing accounts accurately and deftly.Meet with the client to brief on the legal documents and support the relationship manager to ensure the completeness of the various forms.

Inter-department coordination to address the client request and inquiries and contribute to department management through participation into trainings, projects and maintaining comprehensive data (20%):

Maintain full understanding of the Bank's internal policies and procedures relevant to transaction banking products, acquire knowledge and keep abreast of overall banking operation and products.Work with Transaction Banking Client delivery team to follow up with the client to address any issues.Participate in departmental and JCB cross unit projects.Update and maintain a variety of databases; retrieve data to produce reports, conduct analyses, and respond to client and management inquiries.Participate in Kaizen activity to improve accuracy and efficiency of operations and prepare and update operation manuals and procedures, if any.Perform duties as assigned by Department Head including, such as:Assist with State, Federal, and internal audits.Investigate and provide solutions for past due and pending items.

Qualification:

A Bachelor’s degree or have equivalent work experience is required.A minimum of one year of client services work experience in Financial Services industry is required.Prior experience in corporate banking is preferred.In-depth knowledge of corporate banking procedures and productsExcellent communication skills with attention to details and problem-solving capacity is required (English/Japanese language proficiency is required)Be able to communicate effectively and build positive working relationships with various internal partners.Knowledge of basic PC applications (MS Word, Excel and PowerPoint).

The typical base pay range for this role is between $53,000 - $69,000 depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.MUFG Benefits Summary

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.