Job Title: Collections Representative About Us: Join our dynamic team of collections representatives, where we pride ourselves on our customer service orientation and our willingness to work with our customers. We currently have a team of 25 collectors and are looking to expand by hiring 2-3 more dedicated individuals. Job Description: As a Collections Representative, you will be responsible for working with customers to collect on accounts. You will have the opportunity to manage a diverse portfolio of clients, including utilities companies and hospitals like the University of Utah. Our team operates on an even playing field, where the more accounts you resolve, the more accounts you get. With about 1000 clients, including 50 regulars and 10 big accounts, you will have the chance to build strong relationships with clients through direct lines and callbacks. Key Responsibilities: + Manage a queue of accounts and ensure timely collections. + Build and maintain relationships with clients through direct communication. + Adhere to policies regarding voice messages and emails. + Utilize dual monitors and multi-task effectively by talking on the phone and taking notes in internal systems simultaneously. Skills and Qualifications: + Strong customer service skills, with experience in CSR, collections, call center, inbound and outbound calls. + Comfortable using dual monitors and multi-tasking. + Strong attendance and punctuality. + Ability to work in a team-oriented environment and contribute to the overall success of the team. Experience Level: + Entry to mid-level experience in collections or customer service roles. Why Join Us? We believe in creating a friendly and supportive work environment. We offer opportunities for growth and development, and we value the contributions of each team member. If you are passionate about customer service and have a knack for collections, we would love to hear from you! Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in SALT LAKE CITY,UT. Application Deadline This position is anticipated to close on Mar 10, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.