About the role:

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As a Carrier Services Coordinator, you are responsible for providing unparalleled service to TQL’s transportation partners. You will work alongside the best Customer Service team in the industry, receiving phone calls to assist TQL carriers with any problems or questions.
  

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What’s in it for you:

\n\nCompensation starting at $17.50/hour\nHealth, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match \nAdvancement opportunities with structured career paths and mentoring sessions\n4-week paid training to set you up for success\nUp to $5,000/yr in tuition reimbursement\nEmployee referral bonus opportunities\nWe win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)
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What you’ll be doing:

\n\nProvide excellent customer service to TQL’s carrier base\nHelp resolve shipping issues with a high level of professionalism\nWork with insurance companies to verify expiration dates for cargo and liability insurance\nDocument and manage all tasks in our internal systems\nCommunicate directly with the sales team when necessary
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What you need:

\n\nA passion for customer service\nFluent in English and Spanish\nThe desire to be a part of TQL while contributing to our continued growth\nHall of fame work ethic with a history of excellent attendance\nAbility to take ownership of responsibilities and see tasks through completion\nExcellent communication skills
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Where you'll be: 6010 Exchange Pkwy, Suite 200, San Antonio, TX 78238