Become a Bilingual Customer Service Representative with Transdev!About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.  Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ Bilingual Customer Service Representative We need full-time Bilingual Customer Service Representatives in Denver, Colorado to act as a liaison for our internal/ external customers, providers, and client. If you are ambitious, good with people, and enjoy a diverse community, then you will enjoy this role working with our friendly cross-functional team.Transdev is proud to offer: $17.29/ hrAttractive benefits package, including 401(k) with company contribution, medical, dental and vision.  Paid time off/vacation. ResponsibilitiesObtain and enter accurate customer information into the reservations systemComplete customer reservations in a timely and courteous mannerProvide customers with information on the services provided and direct them as neededWork within the RouteMatch system to accommodate trips as neededQualificationsHigh school diploma or GED equivalentBilingual  Excellent phone etiquette and interpersonal skillsExcellent judgment and problem solving skillsGeneral knowledge of the Denver Metro areaBasic computer knowledge and the ability to work in a Windows environmentEssential Job FunctionsAbility to proficiently operate a computer with a keystroke speed of no less than 35 corrected words per minuteAbility to sit or stand for extended periods of timeAbility to multitask and work well under time restraintsAbility to communicate clearly in the English language; foreign language proficiency beneficialAbility to use a standard business telephone system for communicationAbility to read, understand, and follow written and verbal instructions and scriptsThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.