Bilingual Customer Service Specialist (Remote - Houston-based) **Location:** Remote (Houston-based candidates only) **Company:** Adecco Staffing **Job Type:** Full-time - Temp to Hire **Job Description:** Adecco Staffing is seeking a motivated and customer-oriented Bilingual Customer Service Specialist to join our dynamic team. This remote position requires individuals who are fluent in both English and Spanish, with strong communication skills and a passion for delivering excellent service. As a Bilingual Customer Service Specialist, you will be assisting customers with inquiries, troubleshooting, and resolving issues via phone, email, and chat in both languages. **Key Responsibilities:** + Provide top-notch customer service and support to clients and customers in both English and Spanish + Answer customer inquiries, resolve complaints, and offer solutions efficiently and professionally + Handle a high volume of inbound calls and emails in a timely manner + Maintain accurate records of customer interactions and transactions + Work collaboratively with team members to ensure customer satisfaction + Utilize systems and tools to track and resolve issues **Qualifications:** + Bilingual in English and Spanish + Previous customer service experience (preferably in a remote setting) + Strong problem-solving and communication skills + Ability to work independently and as part of a team + Familiarity with CRM software or similar systems is a plus + Excellent organizational and multitasking skills **Benefits:** + Competitive salary + Weekly Pay **Pay Details:** $20.00 to $22.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance