Jacksonville
4 days ago
Bilingual - Customer Solutions Representative - Collector - Jacksonville, FL - Starting February 2025 .
The Opportunity

English & Spanish - Bilingual skill required



If you are skilled at customer service and love to help people find solutions, this may be a great fit for you! You'll be helping our customers while working in a fun team environment. You'll leave at the end of the day feeling like you made a difference. As an Ally team member, you'll be contacting Ally auto loan customers to remind them about late or missed payments, getting the facts about the reasons for delinquency and helping customers bring their accounts current by negotiating payment arrangements. We offer the respected history of a great brand and excellent benefits. The team receives extensive training with an emphasis on compliance, and negotiating and selling skills to ensure collection routines are consistent and based on industry best practices. Visit http://www.ally.com/about/careers to learn more.
* Training Class starting February 3rd
* Starting at $23.75/hr + Monthly Incentives
* Hybrid Work Environment (In-office & Remote)
* Schedule: 

* 8am - 5pm Monday through Friday
* 12pm - 9pm one day per week
* 8am - 12pm one Saturday per month
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