Return to Job Search Bilingual Fleet Sales Customer Service

If you are an enthusiastic, motivated, detail-oriented, personable communicator with customer service experience, consider becoming U-Haul’s newest Fleet Sales Customer Service Representative! In this position you will work under the direction of the Fleet Sales Manager to help keep the Truck Sales Department running smoothly while handling day-to-day operations. Take the next step in your career at an ever-expanding company while working with a friendly, supportive team.

Schedule:

This is a full-time in-office position at our U-Haul Technical Center located in Tempe, AZ.

Initial training hours: Monday-Friday 7am–4pm for three weeks.Standard workdays after training: Vary between Monday-Sunday 6AM - 6PM

Pay:

Pay starts at $20/hr.

Fleet Sales Customer Service Representative Primary Responsibilities:

Answer customer and field employee calls from Fleet Sales calling queueAssist customers in finding trucks, trailers and tow dolliesAssist field employees in negotiating and selling trucks, trailers and tow dolliesProvide tax and DMV fees for truck, trailer and tow dolly sales

Fleet Sales Customer Service Representative Minimum Qualifications:

High School diploma or GED1-2 years customer service experience

Fleet Sales Customer Service Representative Skills:

Retail/automotive sales is a plusGeneral knowledge of Microsoft Office, Excel and WordExcellent verbal and written communicationInbound/outbound calls is a plusBi-lingual preferred but not necessary

Confidentiality:

Maintain confidential customer and truck pricing informationProfessional Mentality:Remaining professional with difficult customers and during occasional heavy call volumeAttention to detail, both visual and mentalAble to use rationale in negotiating prices

Physical Demands:

Able to work at a desk for an extended period of timeAble to work as early as 6 am or as late as 6 pmAble to work rotating holidays and weekends

Perks of joining the team:

Get your career moving with a company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.
 
U-Haul Offers:

Full Medical coveragePrescription plansDental & Vision PlansNew indoor fitness gymGym Reimbursement ProgramRegistered Dietitian Program Weight Watchers Onsite medical clinic for you and your familyCareer stabilityOpportunities for advancementValuable on-the-job trainingTuition reimbursement programFree online courses for personal and professional development at U-Haul University®Business and travel insuranceYou Matter Employee Assistance ProgramPaid holidays, vacation, and sick days Employee Stock Ownership Plan (ESOP)401(k) Savings PlanLife insuranceCritical Illness/Group Accident24-hour physician available for kidsSubsidized gym/ membershipMetLaw Legal programMetLife auto and home insuranceMindset App ProgramDiscounts on cell phone plans, hotels, and moreLifeLock identity TheftSavvy consumer wellness programs- from health care tips to financial wellnessDave Ramsey’s SmartDollar ProgramU-Haul federal credit unionWellness Program

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.