The Korean Women's Association (KWA) is an equal opportunity employer. It considers all applicants without regard to race, color, national origin, religion, gender, marital or military status, age, sexual orientation gender identity, the presence of any sensory, mental, or physical disability, genetic information or any other protected characteristic.\n
\n

1.Purpose of Position\n

The Health Home Care Coordinator works with clients to develop a health Action Plan (HAP) and participate in health home services by working with clients to coordinate care to ensure that they receive the right care, at the right time, while utilizing the best resources.\n

Health Home Services supports members with their ongoing chronic conditions and assist them once a month with in-person visits to meet their health goals. Improves coordination and care for medical and other service needs, such as long-term services and supports, mental health services, and dependency services. Health Home Services reduces gaps in service and increase s coordination between all of their providers.\n
\n

2.Essential Duties and Responsibilities\n

\u2022Assess care planning and implement and coordinate services
\u2022Provide\/arrange for support to clients for effective improved self-management skills,enhanced client-provider communication, and care transitions.
\u2022Facilitate interdisciplinary consultation, collaboration, and care continuity acrosscare settings
\u2022Engage clients in care coordination activities designed to promote improvedutilization of health care services
\u2022Create and maintain a patient-centered, goal-oriented Health Action Plan
\u2022Assess activation level of self-care using Patient Activation Measure (PAM)
\u2022Provide evidence-based health assessments and screenings such as BMI, PHQ-9,Katz ADL, GAD-7
\u2022Provide referrals and advocacy for clients and their caregivers to community longterm services and supports, which includes family caregiver programs, nutritionprograms, in-home care, and case management, etc.
\u2022Develop and maintain complete and concise client files in compliance with policyto appropriately document activities performed for the client and all elementsrequired for specific programs
\u2022Advocate on behalf of client
\u2022Comply with health care regulations and ensure client confidentiality\n
\n

3.Secondary Duties and Responsibilities\n\nArrange for transition support services, generally based on the Coleman model of Care Transition Intervention.\nMaintain all required documentation related to services provided conforming to monthly deadlines.\nParticipate in staff meetings, public education, and provider training sessions, as appropriate.\nCollaborate on any necessary interventions.\nParticipate in continuing education and training programs.\n\n
\n

4.Position Requirements, Competencies and Qualifications\n\nMust speak Cambodian in order to communicate with clients who are only proficient in that language.\nValid\/current WA State Driver's License with current automobile insurance.\nAbility to Successfully pass a background check according to DSHS\/ALTSA and agency policies.\nAbility to acquire proficiency in respective client documentation platforms.\nWell-developed human relations skills and ability to work in a team-based environment.\nExcellent communication skills, oral and written.\nSkill in interviewing clients in person, on the phone, and others involved as relevant, to elicit information and impact client situation.\nKnowledge of Microsoft Office Suite Word, Excel, Outlook email programs and database applications.\nAbility to utilize other computer programs and systems that may be specific to positions or duties.\n\n
\n

4.1 Education and Experience:\n\nAssociate Applied Science Degree.\n1 year minimum as a Behavioral Health Care Coordinator, Case management and\/or Social Service experience.\nOne year of experience - In Home Care Administration and Human Resources preferred; education may be substituted for experience.\nExperience meeting and working with people in homes and other medical or community settings.\n\n
\n

5.Working Conditions\n\nAbility to perform office functions which includes working in a designated Agency office.\nAbility to climb stairs and to make home and residential client visits in settings that may not be accessible or may not meet prevailing community standards.\nMust be able to lift and\/or move up to 25 lbs occasionally, and\/or up to 10 lbs frequently, and\/or negligible amount of force constantly to move objects.\nAbility to travel to client homes and community agencies or to work at a desk up to eight hours a day using a computer and telephone.\n\n
\n

NOTE: The requirements for this position are indicative of the physical and mental capacities needed to satisfactorily perform the duties for the position. Reasonable accommodations, as required by the Americans with Disabilities Act will be granted wherever possible.\n