**DESCRIPTION** As a Bilingual Human Resources Advisor, you'll support all HR and employee relations efforts for a designated client group. You'll be a part of a fast-paced and dynamic organization that requires a Human Resources professional who is people-focused. **RESPONSIBILITIES** **What’s in it for you?** + A competitive salary with a full benefits package. + Be a part of a collaborative and culture-oriented team. + Represent one of Premium's fastest-growing organizations. **What will you do?** + Send out offer letters, welcome packages, security check processes, and manage employee files. + Prepare onboarding documents and schedules. + Prepare, process, and review a variety of documents to ensure completeness, accuracy, and submission standards. + Create and maintain employee files. + Answer phone inquiries, direct calls, and provide HR information. + Guide employees through various human resources processes. + Advise managers, directors, and supervisors on onboarding and recruitment strategies and processes. + Generate and present daily and weekly onboarding reports. + Audit employee files and spreadsheets. + Improve employee job satisfaction by modifying and adapting existing processes. + Provide oversight and support of business unit needs in the areas of employee relations, change management, local training delivery, data gathering, and data documentation. + Manage employee relations matters. + Perform and maintain smooth employee offboarding processes, including transactional tasks, employee communication, and exit interviews. + Maintain a working knowledge of Acosta Group policies and procedures. **QUALIFICATIONS** **How will you succeed?** + Demonstrate excellent verbal/written communication and interpersonal skills. + Manage multiple priorities, adapt well to change, and be detail-oriented. + Ability to self-motivate and effectively manage your time. + Strong attention to detail. + Highly adaptable to recognizing and responding to unanticipated events and requirements with ease. + Supports a positive team environment in which members participate, respect, and cooperate with each other to achieve desired results. + Actively seeks opportunities to make a contribution rather than passively accepting situations. + Thinks customer first and has an unwavering commitment to service excellence. **Experience and Qualifications** + Diploma, Bachelor of Arts degree, or equivalent experience. + Fluent in both English and French, with strong oral and written language. + Minimum of 3 years of varied HR background and experience in a similar capacity. + Excellent interpersonal, organizational, communication, and presentation skills. + Posses sound judgment and ability to listen, assess problems and arrive at good logical conclusions that achieve an appropriate balance between sound HR practices and business needs. + Proficient in Microsoft Excel, Word, and PowerPoint. + Good knowledge of employment legislation and compliance laws. + Knowledge of HRIS. Working within a team environment is extremely important to us, and it should be to you too. We're not looking for independent contributors. We love our workplace, and we hope you will too! **This is a hybrid position, with three days per week spent collaborating in our Mississauga office.** **ABOUT US** Premium brings brands to life, engaging and exciting shoppers in-store and online for retailers like Walmart, Best Buy, Walgreens and dozens more in all retail channels. When you work with Premium, you’re gaining a strategic partner focused on crafting tailored retail solutions designed to win. Our people and technologies extend your reach to deliver the best customer experience while driving sales. Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future. Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Administration **Position Type:** Full time **Business Unit:** Marketing **Salary Range:** $65,000.00 - $70,000.00 **Company:** Premium Retail Services (Canada), Inc. **Req ID:** 4632