Bilingual Onboarding Operations Specialist Tampa, Florida **Hybrid** Contract $24/hr - $25/hr Grow your career as a Bilingual Onboarding Operations Specialist with an innovative global bank in Tampa, FL. Contract role with strong possibility of extension. Will require working a hybrid schedule 2 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. Will have accountability of a high-volume product line within or across Business Units across the globe. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you. **Contract Duration:** 12+ Months **Required Skills & Experience** + Technical/associate degree in business administration. + Previous experience in Financial Services/Banking/Onboarding/Staffing industry and Vendor Management systems. + 2 years of experience working in an administrative or business office environment using in-house computer systems. + 1 year of relationship management experience, including internal and external client/stakeholder engagement to demonstrate excellent customer service. + Experience using Microsoft Office tools (Word, Excel, Outlook, and instant messaging tools) to present data or create reports. + Risk and control knowledge. + Experience in Relationship management - including internal and external clients/stakeholders to demonstrate ability to provide excellent customer service. **Desired Skills & Experience** + Data analytical skills + Bilingual in Spanish + Sourcing Experience **What You Will Be Doing** + Responsible for processing Statement of Work (SOW) contracts and managing data/invoicing changes related to those SOWs within the Fieldglass system. + Develop relationships with business users (Hiring Managers, Procurement, HR) to onboard contractor roles within the designated BU in NAM. + Perform onboarding, maintenance, and offboarding activities for the Non-Employee Management System (NEMS). + Maintain system data throughout the non-employee lifecycle. + Investigate data and ensure compliance regarding non-employee management. + Follow documented processes related to non-employee management. + Work as part of a team assisting Senior Stakeholders and act as the first point of contact for queries from clients, escalating as needed. + Manage a high-volume workload of queries through emails, calls, and instant messaging tools. + Deliver process improvements, automation, and quality controls to enhance team excellence. + Audit non-employee onboarding documents for compliance with established procedures. + Address data quality issues as per the Data Quality program. + Build project contracts in vendor management system, ensuring milestone amounts stay within budget. + Review hours allotted for Time & Material resources to ensure they align with budget and records. + Participate in discussions on process improvement and procedure enhancement, offering suggestions for improvement. **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Melissa Klein **Specialization:** Business Analyst