Job Title: Bilingual Outreach Engagement Specialist  

Job Summary:                                                                                 

CASES is looking for an Outreach and Engagement Specialist to become part of the Supervised Release Program (SRP) team. The ideal Bilingual Outreach Engagement Specialist will develop and implement strategies to establish relationships with a variety of communities, organizations, and stakeholders. The objective of the Bilingual Outreach and Engagement Specialist is to promote the mission, programs, and services of our organization, and to cultivate collaborations and partnerships that further our objectives. 

Participants in the Supervised Release Program hail from a variety of backgrounds, encompassing youth, young adults, individuals with substance use disorders, and those facing homelessness. Participants in the Supervised Release have not been convicted of a crime and are not required to undergo treatment. The Bilingual Outreach Engagement Specialist role is vital in skillfully motivating and empowering them to leverage their strengths and enact positive life changes, all while adhering to court mandates. The pretrial supervision period, typically last 5-6 months, to help participants establish personal goals and access services that lead to significant life improvements, fulfilling court requirements and preventing further detention.

Salary:  The salary for the Bilingual Outreach & Engagement Specialist is $50,000 per year. 

Shift Hours: The Bilingual Outreach & Engagement Specialist is full-time working Monday through Friday from 9:00 am to 5:00 pm 

Location Address: 151 Lawrence Street, 4th Floor, NY 11201 

Workplace Flexibility: Hybrid, 1 remote day weekly after demonstrating fully understand of the job.  

What you will be doing: 

Assist in bolstering supervision and case management efforts by working alongside pretrial clinical coordinators and case managers. Provide services directly within community settings—such as participant homes, shelters, streets, provider locations, courthouses, and other local venues—through both planned and impromptu outreach/engagement visits to address issues concerning the participant.Actively foster engaging relationships with individuals at risk of poor engagement and compliance in pretrial supervision by collaborating with community members to meet both formal and informal needs.Carry out outreach independently and alongside pretrial staff to identify participants and establish trustful relationships that encourage compliance with pretrial supervision release conditions.Promptly address requests from designated Case Coordinators to carry out community outreach visits for participants who have missed appointments, in order to offer reengagement support.Serve as a bridge between high-risk participants and pretrial supervision staff by fostering trustful and efficient relationships. Be an active resource, meeting participants within the community to address their needs.Cultivate a comprehensive understanding of the neighborhoods where participants reside by familiarizing yourself with both informal community resources and those for street homeless participants. Engage in networking with key stakeholders, including both formal and informal entities, to bolster the success of community outreach efforts.Act as an advocate and liaison for participants, providing direct in-person support while navigating social services.

What we are looking for: 

High School Diploma/HSE required.One to two years community outreach experience working on street outreach, mobile treatment or crisis response teams with individuals who have a serious mental illness, co-occurring mental health and substance use disorders, and/or with people involved in the criminal legal system.Fluency in Spanish required. People with lived experience in the criminal legal system are strongly encouraged to apply.Comfort and experience working in various NYC neighborhoods and working outdoors for most of the workday regardless of weather conditions.

 Additional, preferred skills we are looking for but are not required: 

NYS Driver’s license preferred.

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

MedicalDentalVisionVacation and Paid Time Off – starting at 25 days12 Paid Holidays per year.Retirement 403(b) Competitive matching up to 6%.Employee Referral Program  

 

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.  

 CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. 

Monday through Friday from 9am-5pm.
35 hours per week excluding breaks.