Bilingual Ride Coordinator Pennsauken, NJ (http://maps.google.com/maps?q=2500+McClellan+Ave+Pennsauken+NJ+USA+08109) Description Temporary / Part-time Salary - $21.50ph Bilingual - English/Spanish For over 40 years The Cooperative has been at the forefront of developing innovative strategies in maternal and child health care. We work to improve the region’s health by educating communities, advocating for system improvements, and engaging with stakeholders. The Cooperative is a private, nonprofit 501(c)(3) coalition of healthcare professionals and consumers licensed by the New Jersey Department of Health as the maternal and child health consortium serving the seven counties of South Jersey. The Cooperative is an equal employment opportunity employer. We welcome and encourage all qualified candidates to apply for employment with our agency without regard to abilities, age, race, ethnicities, gender identities, sexual orientations, religious and political beliefs, socio economic status, educational levels, military/veteran status, or any other characteristics. The Bilingual Ride Coordinator is responsible for scheduling Uber rides for clients seeking transportation support. Essential Functions: * The Bilingual Ride Coordinator responds to incoming requests for transportation support and schedules Uber rides for clients across the southern region of New Jersey. * Troubleshoots scheduling issues and assists with quality assurance. * Provides daily monitoring of the registration portal and registers new members in the Uber Health platform. * Assists the Program Coordinator with data collection and reporting. Requirements + High school diploma required; Associate’s degree preferred + 1 year experience in customer service, scheduling, or administrative support + 1 year experience working with vulnerable maternal and child health populations preferred + Ability to develop rapport with clients from a variety of cultural and ethnic backgrounds + Basic computer skills necessary + Bilingual English/Spanish preferred + Valid driver’s license, car, and current insurance policy Physical Requirements: + Must be able to see to read documents and hear well enough to communicate with others + Must be able to write, type on a computer, and use a telephone + Must be able to operate a motor vehicle + Must be able to lift up to 10 pounds + Additional requirements to be determined with input from Director and HR Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: Works in a climate-controlled professional office environment generally free from hazards and other adverse working conditions or works remotely.