Welcome page Log In Bilingual Special Events Representative - Casual On-Call - Special Events - Maryland ID 2024-8250 Division Marketing Department Special Events Employee Type Casual (On-Call/Extra) City Hanover Overview
Why We Need Your Talents:
Our Bilingual Special Events Representatives are responsible for attending events, promotions, and other programs on behalf of Live! Casino & Hotel Maryland. As part of the marketing team, they are an important facet of the company as they share their knowledge with guests about the range of products and services that we offer.
In this great entry-level marketing and event planning position; excellent communication, interpersonal, and customer service skills are a must! An event representative is also expected to have a pleasant and outgoing personality, professional demeanor, and flexibility with regards to their time and schedule.
Must be fluent in either Chinese, Vietnamese, or Korean.
Compensation: $17.50/hr
Responsibilities
Where You'll Make an Impact:
Complete training on all promotional systems as directed by supervisorOversee setup/breakdown for events & promotionsEngage with guests in a friendly and professional mannerAnswer all customer inquiriesResponsible for promotional inventory day of executionRecord customer information within the program databaseEnsure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming systemAssist and troubleshoot any issues guests may have at promotional kiosks during a promotionGive detailed report to supervisor on strengths and opportunities that took place during the event/promotionEnsure all marketing programs are successful from beginning to endOffer support and solutions to guests in accordance with the company's customer service policies
Skills To Help You Succeed:
Excellent customer serviceStrong interpersonal communicationFlexible scheduleEvent PlanningVIP services Qualifications
Must-Haves:
High School Diploma or five years equivalent in professional experience required.Bachelor's Degree in Marketing and/or Entertainment based field preferredUpbeat & Positive AttitudeMust be proficient in the full suite of Microsoft Office productsMust be fluent in either Chinese, Vietnamese, or Korean
Physical Requirements:
Lifting, pushing and carrying up to 20lbsInfrequent bending/kneelingFrequent walking, standing and sittingClimbing stepsTravel required occasionally What We Offer
Perks We Offer You:
Comprehensive benefits program for full-time and part-time Team Members and their eligible dependentsOnsite Wellness ClinicGenerous retirement savings optionsFree uniforms and parkingDiscounted mealsService and Attendance bonusesTuition reimbursementAdvancement opportunityDiscounts on hotels, theme parks, travel, and more!
Life at Live!
24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUNExposed to alcohol, cigarette and cigar smoke, bright lights, and loud noisesYou will work in an environment where smoking is allowed