There’s never been a better time to join NJM! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners insurance in New Jersey. Become a member of our team and you’ll be part of a company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service. Team members are offered a competitive compensation package and benefits including: a 401k plan, health coverage, a generous paid time off plan, and much more! Our West Trenton MSA (Medical Services Administration) Medical Bill Processing Department has an opening for a Bill Processor and is seeking a candidate who has excellent communication skills as well as strong organizational and time management skills. Schedule: Monday-Friday, specific hours are subject to selected start times between 8:00am-9:00am pending supervisory approval. (Potential for hybrid schedule once fully trained.) Job Responsibilities + Audit and process medical bills within statutory timeframes, by following medical coding guidelines and department policies and procedures + Verify correct payee and provider information and ensure that all bills that meet audit criteria are routed immediately for audit purposes. + Communicate with claims personnel relating to complex issues regarding authorizations, pre-certifications and compensability. + Apply state fee schedules when appropriate + Review and respond to MSA QC (Quality Control) issues including current billing questions, retroactive billing concerns, stops and reimbursement requests. + Research and respond by telephone/email to provider inquiries regarding billing issues in a timely manner Required Qualifications and Experience + A medical background with billing/coding experience or education is preferred + Knowledge of CPT (Current Procedural Terminology) and ICD-10 codes preferred + Multi-state knowledge for Workers’ Compensation and/or Personal Auto (PIP) a plus + Strong communication skills, including writing, speaking and active listening + Ability to learn quickly, work in fast paced environment and adapt to change + Organization, time management and prioritization abilities + Strong interpersonal and customer service skills + Ability to balance priorities by responding to customer concerns while performing thorough investigations of all issues encountered + Multi-tasking, problem-solving and decision-making abilities + Effective computer skills and ability to work in multiple systems + Ability to work independently + High School Diploma or GED required Salary Range: $40,500 - $47,000. Salary is commensurate with experience and credentials. Benefits Offered: (https://www.njm.com/about/careers/employee-benefits) + Medical Insurance (Blue Cross Blue Shield) + Dental Insurance (Delta Dental) + Vision (Delta Vision/ VSP) + Flexible Spending Account + Discounts on NJM auto insurance + Tuition reimbursement + Life insurance + Plus, additional company discounts for items like travel, service, car rental and more! Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.