Company Overview This is an exciting time to join our dynamic organization! BioReference, an OPKO Health company, is the largest full service specialty laboratory in the United States that gives healthcare providers and patients the power to make confident healthcare decisions. With a focus on oncology, urology and women’s health, BioReference offers comprehensive test solutions and unparalleled expertise based on a 40 year legacy of proven science and exceptional service. Join our team and become part of the journey in making our patients and customers the highest priority. Job Description POSITION SUMMARY: The Billing Account Manager is responsible providing overall professional billing expertise in the field including but not limited to: billing portal set up, training, client education, and problem resolution. PRINCIPAL JOB DUTIES Duties may include but are not necessarily limited to the following: Meets or exceeds Revenue Cycle Targets and goals. Makes client visits to key clients to review, resolve, and reduce billing errors. Coordinates with Sales Department any collaborative client visits that may be required to the new or existing accounts Acts as liaison for customer billing issues as necessary and communicates those to the appropriate person or department. Follows up with clients for final resolution Acts as customer's contact for any billing related issues. Meet biweekly goals and monthly production standards as assigned by the management Responsible for improving revenue at an account level through education and strategic plans; including crosswalks, and medical billing policy guidance. Responsible for educating client staff on laboratory billing policies and procedures. Provides training and oversight of client portal; increases use of client portal at sites. Must understand and adhere to compliance and federal guidelines. Other duties as assigned EDUCATION: HS degree BS or BA is preferred EXPERIENCE AND REQUIRED SKILLS: 3-5 years of experience in healthcare or related setting Prior experience in problem solving, customer service, and related functions in healthcare, hospital or physician organization Attention to detail Excellent computer skills, MS Office and familiarity with medical billing softwares Strong oral, written, and interpersonal communication skills, analytical skills Drive to succeed and High initiative Knowledge of billing terms, CPTIV and ICD10, and Federal payer guidelines and operational and payer terms Knowledge of laboratory billing is preferred Ability to learn new systems and processes Hands on experience and ability to work closely with other company units and team members BioReference Laboratories is an Equal Opportunity Employer