Primary Responsibility:

To support the Koerber/Highjump WMS across Americold Sites.  Ensure that tickets are getting resolved within the SLA including on-call support.  Support includes post conversion and long-term ticketing support.  The team primarily works on Korber/HighJump e3Pl applications but also may work on other Americold applications and integrations as required. The team works closely with other Operational and IT resources including the Operations, Training, Support, EDI, Development and Architecture teams to ensure a quality WMS product is delivered.

Essential Functions:

Monitor and analyze billing systems, reconcile interfaces, work with IT and the sites to resolve billing exceptions, and identify opportunities for improvements and efficiencies.  Prepare multiple AR management reports, analyses and reconciliations.  Manage the Credit Request system and related processes, including training of users, resolution of exceptions, identification of process and application improvements.  Prepare weekly and monthly cash forecasts for use by the Treasury group.  Prepare revenue analyses for month end close reviews, participate in the revenue variance meetings, and follow-up on variance issues.  Support Sox reporting and controls.  Provide support in preparing schedules, analyses, and documentation for the annual audit and quarterly reviews. Provide back-up support for cash applications, including research. Provide reconciliation support and research in support of the collectors.  Other duties as requested.

What Experience and Education You Need

Bachelor’s degree in accounting, business, or mathematics required. 1-2 years’ experience in an accounting or financial analysis environment. Experience in a high-volume environment. Strong Computer skills including Microsoft Office; including Excel, PowerPoint, and Word – with “expert” level in Excel (interview process will include an Excel assessment). Experience with Salesforce, Oracle, TMS, WMS and/or AS400 preferred.

What Could Set You Apart

Self-starter who relies on experience and judgment to plan and accomplish goals.  The ability to perform well under pressure and in a high-volume and changing environment.  Demonstrated consistency, flexibility and commitment to meet deadlines.  Strong verbal and written communication skills. Excellent organizational and interpersonal skills.  Some travel may be required.

Physical Requirements :
• The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
• Requires the ability to sit for long periods of time, with frequent interruptions
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
• Requires manual dexterity with normal hand and finger movements for typical office work
• Talking, hearing, and seeing are important elements of completing assigned tasks
• May be required to visit facility operations in temperatures at or below freezing
• May occasionally lift, carry, position, or move objects weighing up to 10 pounds
• Requires the use of various electronic tools
• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from management

Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer :
Our associates know the answer to the question What’s in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.
EOE/AA M/F/D/V DFW.