Performs all types of billing, collection and follow up functions for direct, third party and government patient accounts and serves as a resource and trainer to others in the area with minimal supervision.  This individual is able to readily identify and respond to claim denial trends, postings error trends and/or complex inquiry calls for the purpose of routing.  This individual identifies correct coding initiative via thorough research of the claim through use of available payer management guidelines and systems in order to maintain highest integrity of the Medical Group as well as to prevent filing deadline that would otherwise hinder revenue intake.  This individual is responsible for analysis of various reporting to the appropriate leader to ensure compliance.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Hospice Of Lubbock, Inc. and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Please note the following important details regarding this role:

This role requires for you to be located within a daily commutable distance of our office location listed below: Lubbock Texas: Hospice of Lubbock Work Status Available: Full Time Shifts Available: Day

Required qualifications:

Extensive Customer Service Skills as well as computer application. Third party follow-up, government follow-up, patient collections, account resolution, billing, and/or cash applications. 2 years of Patient Accounting experience in a physician office, hospital, or medical collections or equivalent knowledge and ability to execute essential functions of this job description.

Preferred qualifications:

Coursework/Training: 1 year of college or equivalent education/experience or Business experience. Medical Business Office experience in a physician office or hospital.

Why Join Providence?  

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.  We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.