CHATTANOOGA, TN, US
4 hours ago
Billing Coordinator

Who We Are:

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

 

What You’ll Do:

Responsible for entering and auditing billing information into the AS/400 system.  Prepare invoicing statements based on freight loads and submit to customers.  Assist both internal and external customers with questions pertaining to freight invoice creation and invoicing requirements. Making daily phone calls to replace paperwork needed to invoice customers per their requirements.

·       Review and enter all freight billing information received into the AS400 system

·       Prepare and submit accurate billing invoices to customers for payment on all open balances and submits required information and paperwork

·       Coordinate with internal Sales Reps and Operations in reviewing customer and/or carrier contracts/quoted rates to ensure that all invoices are accurate and back up is obtained 

·       Assist both internal and external customers with questions regarding freight invoice preparation and requirements.  Provide reports on specific accounts to customers and internal management for clarity when needed

·       Works daily, weekly and monthly reports as assigned by management

·       Enters invoicing details and uploads documents on customer portals as required by the customer

·       Consolidated/Spreadsheet billing as required by customers

·       Process credit and rebills presented by the Collection Department or by the customer.  Add or remove accessorial charges as needed

·       May prepare manual invoices outside the normal AS/400 invoice creation process for equipment, bonuses, leasing and any other miscellaneous exceptions as needed

·       Attend virtual meetings as determined by manager and customer needs

·       Responding to all emails received within 24 hours even if a follow email is required

·       Making daily outgoing calls to drivers/carriers/shippers/receivers to obtain copies of missing POD’s and lumper receipts

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