Billing Coordinator Location: Louisville, KY Job Id: 1306 # of Openings: 1 Since 1948, the Orr family has employed a talented team of associates who are committed to ORR Corporation’s mission of protecting people, property and the environment. Today ORR supports more than 300 associates across the country while still maintaining the principles of safety, family and integrity that they were built on so many decades ago. When you join the ORR family, you know who you’re working for and what you’re working for. Let our past inspire your future. Learn more about our company culture here (https://www.orrprotection.com/aboutus#career-section) . SUMMARY This is an opportunity to join a growing, dynamic and responsible company that fosters the development of our employees. We are seeking a Billing Coordinator. Position will be hybrid based in Louisville, KY a nd role is not e ligible for relocation assistance. This role is responsible for managing all billing on assigned accounts from the original invoice. This role also serves as an auditor, ensuring that invoices are accurate and that proper accounting procedures are followed to promptly initiate payment from the customer for goods and services completed by the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES + All team members must embody the company mission to provide protection for people, property, and the environment in all aspects of their job. + Establish a business relationship with internal and external customers. Provide guidance and support to facilitate accurate and timely billing. + Maintains knowledge of and follows customer requirements for each assigned account, performs initial knowledge gathering when new accounts are acquired to determine customer billing requirements. + Process daily invoicing for preventative maintenance and repairs across the country through the accounting system. + Process daily invoices for preventative maintenance and repairs across the country through the accounting system. + Process project billings if assigned, progress and final, submitting to customers timely with required backup documentation. + Prepare final invoices to customers via email, mail, or through required customer billing portals. + Obtain and process tax exemption forms for assigned accounts as needed, process any credits related to overcharged sales tax. + Attends monthly aging calls with assigned branches to go over recurring issues on accounts, and work with the regional branch to obtain POs or other required information so invoices can be submitted to the customer. + Continually assess ongoing processes to identify areas for potential improvement . + Other duties as assigned. MINIMUM EDUCATION AND/OR EXPERIENCE + High school diploma or equivalent, required + Associate’s Degree in Accounting, preferred . + Minimum of 1 year of previous Billing experience, required. + Experience in construction billing, preferred. + Experience with taxes in Avalara, preferred. KNOWLEDGE, SKILLS AND ABILITIES + Financial management focus. + Discretion and confidentiality. + Strong ethical conduct and a service orientation. + Strong MS Office skills, especially Excel knowledge (formulas, macros, pivot tables). + Ability to work well with others under deadline situations and respond appropriately to quick changes in priorities. + Good written and verbal communication skills, strong organizational skills. + Ability to work independently, take initiative, set priorities and see projects through to completion. Highly self-sufficient and self-motivated. + Employ problem-solving skills and analysis, and escalate issues to the Credit Supervisor, as necessary. Work Environment/Physical Demands + Hybrid setting + Ability and interest to work in an open, team-based corporate office environment. + All associates are required to pass a drug screen, background check and motor vehicle report. Once you land this position, you’ll get to enjoy: + Working for a company where the associates are viewed as the company’s greatest asset. + Being part of something you can be proud of – making a difference in the health and wellness of people and our planet. + A growing company with a first-class reputation in our respective industries. + A culture that is fun, family oriented and entrepreneurial. + A company that offers a focus on work life balance and encouragement to make a big impact. + A caring group of associates with a commitment to make the communities we work in better for all. + Excellent benefits including 401(K), health, life, dental, tuition reimbursement and numerous perks such as training and development. Equal opportunity employer/ Veterans/ Disabled