Essential Duties and Responsibilities:

- Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.

- Manage the project's quality assurance and training programs.

- Monitor performance against key indicators established internally or by the clients

- Responsible for cash application of premium payments,  invoice and statement generation, mailing and financial reporting.

- Responsible for daily and monthly financial reconciliation.

- Ensure appropriate financial and system controls are operating in compliance with standard audit procedures.

- Manage audits of operations.

- Develop and implement operational policies and procedures in collaboration with other key stakeholders.

- Establish and maintain effective relationships with clients and other external entities.

- Performs overall billing & revenue management including satisfying timely billing/reporting requirements, maximizing billed revenue/collections, and resolution of denied/rejected invoices or billing line items that require review and resolution.
- Provides coverage when billing director is out of office and assists with processes to ensure completeness
- Perform account reconciliations monthly or as requested on billed/unbilled values, funding, and billings by CLIN
- Support in the review and development of training materials, billing reports/dashboards, as well as assisting in the development and execution of new or optimized processes and procedures
- Request data from various systems in support of billing administration and analysis. Systems may include: Cognos, OMS (internally developed), Salesforce, or other.
- Create reporting, as necessary, to facilitate analysis of various billing associated workflows or stats
- Supervise and guide billing staff
- Write formal staff evaluations, provide feedback to the staff and offer mentoring opportunities to encourage staff growth and retention
- Develops, implements, and maintains billing department operating procedures
- Researches and maintains compliance with all contractually required billing items
- Provide oversight & guidance and/or monitors vendor & expense report transactions to ensure expenses are coded and or billed correctly.
- Work with internal and external auditors during periodic reviews and audits. Assist in the preparation of audit schedules, tax work papers, revenue by state, and or 1099 deliverables/inquiries.
- Provide guidance and monitoring on the creation of project and financial controls to limit mistakes or errors associated with costs or billings
- Reviews contract modifications, maintain financial contract files and prepare and reconcile reporting on billing stats and funding as appropriate.
- Manage and lead cooperative effort among members of a team.
- Receives assignments in the form of objectives and determines how to use resources to meet schedules and makes recommended changes to policies and establishes procedures where needed.
- Interacts with different levels of external and internal customers.
- Ensures the confidentiality and security of all corporate information.
- Performs duties as assigned.
Minimum Requirements

- Bachelor's degree in related field.

- 5-7 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree.

- Strong organizational, verbal, written, analytical, problem solving, teamwork and communication skills required.
- Skilled in Microsoft Office - Strong Excel skills (must know vlookup, pivot tables, if statements etc.)
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Ability to be a self-starter. EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.