Billing Operations Analyst Apply now Save jobSaved job

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Billing Operations Analyst working remote in the Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll be Doing -

Looking for an opportunity to manage revenues, contracts and invoices?  The Billing Operations Analyst is responsible for all phases of billing administration for complex portfolio of accounts. Responsibilities include evaluating contracts, gathering reporting data, producing complex excel templates and validating of invoice data.

You’ll report to a Billing Operations Manager where you will evaluate contracts, gathering reporting data, producing complex excel templates and validating of invoice data. 

During a Typical Day, You’ll

Invoicing:

Reading, comprehending and interpreting complex contract requirements and translating those requirements into an invoice template. Reviewing and validating contract components and invoicing data provided by Operations. Communicating with Operations staff regarding program specifications.Gathering operational data from various reporting systems. Updating and maintaining relevant billing data in financial systems and ensure that all charges are billed completely and accurately. 

Revenue Recognition and Recording: 

Reviewing and validating contract componentsGathering operational data from various reporting systemsUpdating & maintaining relevant billing data in financial systemsEnsure that all charges are recorded completely and accurately 

What You Bring to the Role

BA/BS or equivalent work experience4 years experience with complex billing, collections and/or financial analysis experience required. Experience with telecommunications and call center operations a plusIntermediate Excel experience requiredOracle Business Suite experience preferredAbility to interpret complex contractsStrong analytical abilitiesVery strong English written and oral communication skills 

What You Can Expect

Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAsk us about our paid time off (PTO) and wellness and healthcare benefitsAnd yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) 

Visit https://mybenefits.ttec.com for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

#LI- Remote

Location/Division Pasay, Metro ManilaPhilippines Job Requisition 03YFP Work From Home Yes Apply now Save jobSaved job Share this job LinkedIn Facebook X Related Jobs Lead Subledger Accounting Specialist Pasay,Philippines Revenue Assurance Analyst - Remote Pasay,Philippines, Philippines