Job Description Job Description: As a Billing Specialist, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, youll have the support to excel at work and the resources to build a career you can be proud of. What your day-to-day will look like: Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients Ensure issues are addressed immediately and appropriate parties are informed for proper resolution Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams Develop a working understanding of the internal technologies required for daily functions Communicate with various internal company departments to address problems preventing orders from billing to a customer Partner with transportation providers to secure required documentation for customer billing Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes This is not a remote position. You will be required to go into the office Monday-Friday 8 AM - 5 PM. The pay rate for this position is between $18-$18.50/hr. determined by the hiring manager based off of years of experience. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics  Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience  Experience with Microsoft Office  Strong problem-solving skills  Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.