OBJECTIVE This position is primarily responsible for maintaining and billing all contract customer accounts, reviewing accounts receivable customer postings and collection activities for janitorial contract accounts. ESSENTIAL FUNCTIONS • Working closely with Operations staff to ensure timely and accurate contract and janitorial extra charge billing and related independent contractor pay. This includes invoicing activities and accounts payable entries in the Accounting system. • Maintaining accurate Contract database for contract details including: setup, cancellations, increases, decreases, or operational assignments • Following up with customers on account collections, with the goal of establishing payment terms while preserving client relations. This includes written and telephone conversations. • Entering notes related to customer collection activities in Clever Credit. • Maintaining collections goals as set by the management team • Be able to accurately answer customer account related questions and effectively communicate with customers • Other accounting duties, as needed • Periodically review position related policies and procedures and recommend improvements where needed Requirements • Associates Degree in Accounting, Business or Finance or work equivalent prior experience • Minimum of 1-2 years of accounting support experience; Microsoft Dynamics Business Central highly desirable. • Customer Oriented - Ability to take care of the customers' needs while following company procedures. • Detail Oriented - Ability to pay attention to the minute details of a project or task. • Accuracy - Ability to perform work accurately and thoroughly. • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. JOB DESCRIPTION • Outlook, Excel, automated accounting software experience preferred. WORKING CONDITIONS Physical Demands The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Physical demands include – constant sitting, speaking on the phone and working on a PC. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company Benefits City Wide Facility Solutions offers a competitive compensation structure to include comprehensive benefits, including medical, dental, vision, life insurance, short- and long-term disability insurance, PTO, and 401k. In addition, City Wide prides itself on a culture rich in history and collaboration, within an exciting, fast-paced, and flexible work atmosphere that fosters continual learning and development. As a people-centered culture, we also offer community-based enrichment, including paid time to support charities of choice! City Wide Facility Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits: + 401(k) + 401(k) matching + Dental insurance + Health insurance + Health savings account + Life insurance + Paid time off + Vision insurance Schedule: + 8 hour shift + Day shift + Monday to Friday