A large corporation is looking to add 2 additional Billing Specialists to join their team in Baltimore, MD! This team is responsible for supporting their Enterprise level clients through ensuring timely and accuracy across billing and invoices. Through portal management, these individuals need to be attentive to detail, able to analyze billing processes to increase efficiency, as well maintain client relations with external stakeholders. A standard day in this role consists of pulling invoicing reports, contacting customers on exhausted POs, analyzing business to business transaction data, and corresponding back and forth between customers to ensure billing accuracy from the past to future.

Responsibilities of this role include, but are not limited to:
Create special, custom or summary billings/invoices for all customers that require non-standard billing/invoicing on a monthly, weekly or daily basis
Run and or verify scheduled billing/invoice reports run as scheduled
Review all custom or summary billings/invoices before they are delivered to customers to ensure they are accurate, error free and reconcile to the standard billing system(s)
Process web billing tasks
Work closely with the customers and national account team
Negotiate payment arrangements with past-due customers
Make outbound collection calls
Other duties as assigned
Regular attendance is required to fulfill the essential functions of the job

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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