Grand Rapids, MI, USA
8 days ago
Billing Specialist

Billing Specialist

Who We Are

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

HUB is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 16,000 employees in over 500 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions

What We Offer You

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!

Benefits you may enjoy working at HUB International Midwest-East:

Medical, Dental, and Vision (PPO, HMO, and HSA)Comprehensive Wellness Program401(k) Retirement PlanLife and Disability PlansVacation, Holiday, Sick, and Personal Time OffPet InsuranceBonus ProgramComprehensive Onboarding ProgramContinuing Education / Personal Development ProgramsFlexible Work ArrangementsEmployee Engagement EventsDress for Your Day Dress-CodeService Awards

Here’s Where You Come In

The Billing Specialist is responsible to complete agency bill invoicing and serve as a liaison between the account management teams and the accounting team to ensure prompt client billing and resolve any invoicing discrepancies. A strong communicator with a desire to learn, problem-solve and be a proactive team player are essential to success in this role.

Job Responsibilities:

Complete invoicing for all agency bill items for designated Region based on applicable workflows and service level standardsProvide support to account servicing teams that have questions on completing invoicing requestsReview account setup in broker management system to ensure proper account screen setupCommunicate to account servicing teams when adjustments to account screen setup or additional information is needed to invoice policiesComplete review and resolution for open direct bill discrepancies from accounting teamCoordinate with accounting team on any corrections needed to expedite carrier paymentsProvide support to account servicing teams on check requests for return premiums or other cash advance activities

Cultural Expectations:

Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.Ownership – Responsible to each other, our clients, and our goals.Teamwork – Together we attain greater success.Sincerity – Giving and receiving direct and caring communication

Qualifications:

College degree (preferred)Previous accounting experience or education (preferred)Experience with Applied Systems EPIC (preferred)Ability to plan, organize and execute work activities independentlyStrong attention to detail, accuracy and problem-solving skillsExcellent communication skills and proactive, positive attitude

Department Accounting & Finance

Required Experience:

Required Travel:

Required Education:

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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