Billing Specialist - CSR08
Momentum Solar
Billing Specialist - CSR08
Department:CUSTOMER SERVICE
Location:
Billing Specialist
WHO WE ARE:
Starting in 2009, Momentum Solar has become the fastest growing and top residential solar company in the nation, redefining solar energy. Momentum-s team culture has often been described as a fast-growing family of ambitious, performance-driven people. Most of our employees love to maximize teamwork, communication, and fun, which truly embodies the -work hard, play harder- culture. We believe in saving the planet. WE BELIEVE IN SOLAR!
Job Duties:
+ Become a Subject Matter Expert on Solar Technology and Renewable Energy billing
+ Ability to apply college level math skills using fundamental properties to solve equations and using algebraic techniques to solve problems.
+ Fluent at handling customer issues with patience and poise to bring resolution to billing concerns
+ Update company database by inputting information from each call and keeping customer fields current
+ Flexible work schedule to meet customer needs
+ Adaptable to learning new processes and procedures
+ Reliable, dependable, and accountable
+ Excellent time management skills, organizational skills and the ability to adapt to changing demands
Requirements:
+ Intermediate knowledge of Excel & other Microsoft software required
+ Solar Industry Experience
+ Bi-lingual preferred (Spanish & English- verbal & written)
+ Candidate must be able to work in a team environment
+ Must have a "team first" attitude
+ Meticulous attention to detail
+ Able to excel in an extremely fast paced environment
+ Ability to handle many different types of personalities
+ Must be able to take direction from senior management
+ Bachelor-s Degree or Equivalent work experience
Momentum Solar is an Equal Opportunity-Affirmative Action Employer - Minority / Female /Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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