Billing Specialist I
ABM Industries
**Overview**
**Job Description** : The Billing Specialist I is responsible for delivering the best invoicing experience possible to ABM clients, from invoice creation to distribution. In this role, you will develop a solid understanding of ABM business model while handling a high volume of transactions, working directly with internal and external clients to ensure their billing needs are addressed. This is a key role within the Quote-to-Cash group. Ability to learn quickly and adapt is fundamental to the success of this role.
**Job Duties:**
+ Ensure invoicing is done accurately and timely for the portfolio of business under your responsibility, which includes but is not limited to:
+ Entry level biller : Tag or Fixed-Fee bill types
+ Generate invoices from our work order system or from BUS (Billing Utility System)
+ Review invoices for accuracy and process invoices in designated ERP system
+ Delivery of invoices to client via email, portal upload, or snail mail
+ Process credit memos and/or credit & rebills as required for invoice revisions
+ · Effectively communicate with Operations with intention to answer questions regarding revenue and resolve/notify of billing issues and exceptions that could prevent from an accurate and timely invoice to the clients
+ Research billing issues by going through prior period invoices, and reaching out to various players within the company to help resolve discrepancies
+ Retrieve various billing documents & support needed for quarterly audits
+ Daily monitoring of ServiceNow portal for various ticket requests issued to the assigned billing team
+ Ad-hoc projects, as needed
**Minimum Requirements**
+ High School Diploma or equivalent GED required; Associate’s degree or above preferred, but not required
+ Minimum 2 years of experience in Billing or Accounting related position, or intern to 1 year experience and recent college graduate with a focus on Accounting, Finance or Business
+ Experience with Audit, SOX and Compliance requirements is a plus
+ Experience with invoice delivery via customer web portal is a plus
+ Experience with large ERP systems, preferred JDE and Oracle Financials
+ Excellent oral and written communication skills
+ Strong sense of urgency for addressing internal and external customer needs
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf)
REQNUMBER: 106311
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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