Job Description: The Billing Specialist I is responsible for delivering the best invoicing experience possible to ABM clients, from invoice creation to distribution. In this role, you will develop a solid understanding of ABM business model while handling a high volume of transactions, working directly with internal and external clients to ensure their billing needs are addressed. This is a key role within the Quote-to-Cash group. Ability to learn quickly and adapt is fundamental to the success of this role.

Job Duties:

Ensure invoicing is done accurately and timely for the portfolio of business under your responsibility, which includes but is not limited to: Entry level biller : Tag or Fixed-Fee bill types Generate invoices from our work order system or from BUS (Billing Utility System) Review invoices for accuracy and process invoices in designated ERP system Delivery of invoices to client via email, portal upload, or snail mail Process credit memos and/or credit & rebills as required for invoice revisions · Effectively communicate with Operations with intention to answer questions regarding revenue and resolve/notify of billing issues and exceptions that could prevent from an accurate and timely invoice to the clients Research billing issues by going through prior period invoices, and reaching out to various players within the company to help resolve discrepancies Retrieve various billing documents & support needed for quarterly audits Daily monitoring of ServiceNow portal for various ticket requests issued to the assigned billing team Ad-hoc projects, as needed

Minimum Requirements

High School Diploma or equivalent GED required; Associate’s degree or above preferred, but not required Minimum 2 years of experience in Billing or Accounting related position, or intern to 1 year experience and recent college graduate with a focus on Accounting, Finance or Business Experience with Audit, SOX and Compliance requirements is a plus Experience with invoice delivery via customer web portal is a plus Experience with large ERP systems, preferred JDE and Oracle Financials Excellent oral and written communication skills Strong sense of urgency for addressing internal and external customer needs

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management