Billing Specialist II
ABM Industries
**Overview**
Essential Functions:
+ Ensure invoicing is done accurately and timely for the portfolio of business under your responsibility, which includes but is not limited to:
+ Effectively communicate with Operations, FP&A, and Collections with intention to answer questions regarding revenue and resolve/notify of billing issues and exceptions that could prevent from an accurate and timely invoice to the clients
+ Problem solving in calculating accounting & mathematical scenarios that involve square footage, vacancy credits, proration of service starts & service cancellations
+ Research billing issues by going through prior period invoices, and reaching out to various players within the company to help resolve discrepancies
+ Retrieve various billing documents & support needed for quarterly audits
+ Daily monitoring of ServiceNow portal for various ticket requests issued to the assigned billing team
+ Ad-hoc projects, as needed
+ Billing of contract types: Fixed-Fee, Square Footage, and Tag
+ Generate invoices from our work order system, from BUS (Billing Utility System), or Quickbase (square footage billing)
+ Complete set up of billing plan upon receipt of contract approval
+ Create multiple types of invoices in accordance with contract requirements
+ Review invoices for accuracy and process invoices in designated ERP system
+ Delivery of invoices to client via email, portal upload, or snail mail
+ Process credit memos and/or credit & rebills as required for invoice revisions
Minimum Requirements:
+ High School Diploma or equivalent GED required; Associate’s degree or above preferred
+ Minimum 2 years of experience in Billing or Accounting related position is mandatory
+ Experience with Audit, SOX and Compliance requirements is a plus
+ Experience with invoice delivery via customer web portal is a plus
+ Experience with large ERP systems, preferred JDE and Oracle Financials
+ Excellent oral and written communication skills
+ Strong sense of urgency for addressing internal and external customer needs
+ Strong attention to detail
+ Strong interpersonal and organization skills
+ Work well in a team environment and support others within the group when needed
+ Strong ability to collaborate with team members and Billing Supervisor
+ Ability to work within a fast paced environment and meet required deadlines
+ Beginner to Intermediate Microsoft Office skills (Outlook, Word, Power Point, Excel)
+ Excel intermediate to advanced level (V-lookups, sum-ifs, pivot table, etc.) is a plus
+ Knowledge of ASC 606 is a plus
+ Experience with ServiceNow is a plus
+ Experience with Corrigo is a plus
+ Flexibility to work overtime during month-end close period, and as requested by the Billing Supervisor
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)
REQNUMBER: 106189
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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