Essential Functions:

Ensure invoicing is done accurately and timely for the portfolio of business under your responsibility, which includes but is not limited to: Effectively communicate with Operations, FP&A, and Collections with intention to answer questions regarding revenue and resolve/notify of billing issues and exceptions that could prevent from an accurate and timely invoice to the clients Problem solving in calculating accounting & mathematical scenarios that involve square footage, vacancy credits, proration of service starts & service cancellations Research billing issues by going through prior period invoices, and reaching out to various players within the company to help resolve discrepancies Retrieve various billing documents & support needed for quarterly audits Daily monitoring of ServiceNow portal for various ticket requests issued to the assigned billing team Ad-hoc projects, as needed Billing of contract types: Fixed-Fee, Square Footage, and Tag Generate invoices from our work order system, from BUS (Billing Utility System), or Quickbase (square footage billing) Complete set up of billing plan upon receipt of contract approval Create multiple types of invoices in accordance with contract requirements Review invoices for accuracy and process invoices in designated ERP system Delivery of invoices to client via email, portal upload, or snail mail Process credit memos and/or credit & rebills as required for invoice revisions

Minimum Requirements:

High School Diploma or equivalent GED required; Associate’s degree or above preferred Minimum 2 years of experience in Billing or Accounting related position is mandatory Experience with Audit, SOX and Compliance requirements is a plus Experience with invoice delivery via customer web portal is a plus Experience with large ERP systems, preferred JDE and Oracle Financials Excellent oral and written communication skills Strong sense of urgency for addressing internal and external customer needs Strong attention to detail Strong interpersonal and organization skills Work well in a team environment and support others within the group when needed Strong ability to collaborate with team members and Billing Supervisor Ability to work within a fast paced environment and meet required deadlines Beginner to Intermediate Microsoft Office skills (Outlook, Word, Power Point, Excel) Excel intermediate to advanced level (V-lookups, sum-ifs, pivot table, etc.) is a plus Knowledge of ASC 606 is a plus Experience with ServiceNow is a plus Experience with Corrigo is a plus Flexibility to work overtime during month-end close period, and as requested by the Billing Supervisor

Benefit Information:

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management